[Hiring] Associate HR Operations Analyst @Coupa Software

Role Description

The Associate HR Operations Analyst is a foundational member of the HR Operations team, focused on supporting the overall quality and integrity of HR data. This role is responsible for providing day-to-day administrative and transactional support, ensuring accurate data in our HR systems, and handling employee inquiries in a timely manner. The ideal candidate will be highly organized, detail-oriented, and eager to learn in a fast-paced environment where priorities can shift. This role is crucial for maintaining efficient HR service delivery and helping to streamline foundational processes.

What You'll Do

• Maintain accurate employee data and perform regular updates to employee records from hire to retire.
• Support the new hire onboarding process, including following up with employees, completing employment verifications, and other administrative tasks.
• Respond to and resolve routine employee inquiries and requests in a timely manner, escalating complex issues as needed.
• Create and maintain personnel files, ensuring all documentation is filed correctly and kept confidential.
• Generate basic HR reports as needed to support general HR queries.
• Assist with data audits to ensure accuracy and consistency across all HR systems.
• Collaborate with the HR team to help with various HR initiatives and projects.
• Utilize a case management tool to track and prioritize requests.
• Provide administrative support for various HR functions (for example but not limited to, benefits, compensation, talent acquisition).

Qualifications

• 1-2 years of experience in an HR, administrative, or similar role or completion of post-secondary schooling in this area.
• Experience with HRIS (Human Resources Information Systems) or other data management tools is a plus.
• A customer service mindset with excellent written and verbal communication skills.
• High attention to detail and strong organizational skills.
• The ability to handle confidential information with discretion and professionalism.
• Proficiency in Microsoft Office Suite, including basic functions of Excel.
• Experience with Google Workspace is an asset.
• A proactive and resourceful approach to problem-solving.
• A desire to learn and grow in the field of HR Operations.

Requirements

• Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment.
• Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Benefits

• Please be advised that inquiries or resumes from recruiters will not be accepted.