[Hiring] Absence Management Specialist @Ensemble Health Partners

Role Description

The Absence Management Specialist is an important part of the HR team with a customer service focus, ensuring that leave and accommodation requests are handled in a timely, efficient, compliant, confidential, and compassionate manner. The Specialist will work closely with associates and leaders to provide subject matter expertise in the complex area of absence management, including:

• Leaves of Absence
• Disability
• ADA accommodations
• Workers' Compensation
• Payroll

Qualifications

• 3 - 5 years of progressively responsible experience in HR/leave administration and integrated disability management duties in a multi-state environment; experience with NJ, NY, CA, WA highly desirable
• Excellent organizational, analytical and follow-up skills including attention to detail
• Excellent written and verbal communication abilities
• Advanced skills in Microsoft Office products (Word, Excel, Access, and PowerPoint); familiarity with other data management systems such as Workday
• Bachelors Degree, preferred area of study Human Resources
• Experience in large complex work environment
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences

Requirements

• Administers all aspects of Ensemble’s Leave and Disability program with solid knowledge of Federal and State laws/regulations related to absence management, including FMLA, ADA, Short-Term and Long-Term Disability benefits, PTO, Workers’ Compensation, and State PFML/TDB.
• Advises associates and managers on the complex interaction of leave laws with pay.
• Works closely with outside leaves and disability vendors.
• Prioritizes requests and responds in a timely manner, ensuring that issues and concerns are handled accurately and respectfully protecting the confidentiality of employee medical and personal information.
• Interprets Human Resources policies and procedures, guides application consistent with employment law and company culture in the administration of leaves.
• Drives continuous improvements to absence processes, service delivery, and technology via Workday and Absence Management systems.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Investment in professional development, including earning a professional certification relevant to their field and tuition reimbursement.
• Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.