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Human Resources
Talent Acquisition Specialist
@Janeapp
[Hiring] Talent Acquisition Specialist @Janeapp
Mar 26, 2025 - Janeapp is hiring a remote Talent Acquisition Specialist. 💸 Salary: $60,000 - $75,600 annually. 📍Location: Canada.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We are seeking a dynamic, results-driven high-volume Talent Acquisition Specialist to support our Customer Support function by managing the end-to-end recruitment process for Customer Support Representatives.
- This is a fast-paced, high-volume role that requires a keen eye for talent, strong communication skills, and the ability to engage and recruit a diverse pool of candidates.
- As a key member of the recruitment team, you will ensure the efficient and effective sourcing, interviewing, and bringing on customer support representatives, enabling our customer support team to operate at peak capacity!
Qualifications
- 3-4 years of experience in high-volume recruiting, especially in roles related to Customer Success roles, customer support, and/or in SAAS environments.
- Strong experience using recruiting platforms, including Lever ATS, to source and manage candidate pipelines.
- Excellent interviewing skills with the ability to quickly assess candidate qualifications and fit for the role.
- Ability to manage multiple recruitment efforts simultaneously in a fast-paced environment.
- Strong communication and interpersonal skills to effectively collaborate with hiring managers and candidates.
- Ability to maintain a positive, empathetic, and solution-oriented approach throughout the recruitment process.
- Proficiency with applicant tracking systems (ATS) and HR software.
Requirements
- Source top-tier customer support candidates through inbound, job boards, social media, and internal referral networks, ensuring a constant influx of high-quality talent.
- Conduct rigorous resume screening, evaluate applications, and initiate outreach to qualified candidates with precision and urgency.
- Consistently build and maintain a pipeline of qualified drivers to meet the rapidly evolving and critical needs of the customer support team.
- Conduct high-volume interviews, efficiently assessing candidates’ alignment and qualifications.
- Conduct phone screenings, video interviews, and in-person interviews to evaluate candidate qualifications and cultural alignment.
- Administer relevant assessments (e.g., skills assessment test) as part of the selection process.
- Work closely with hiring managers in the customer support department to understand specific driver needs and ensure alignment on qualifications and expectations.
- Create a positive and engaging candidate experience by ensuring timely communication, feedback, and a smooth interview process.
- Act as a brand ambassador, representing the company’s values and mission throughout the recruiting process.
Compensation Expectations for the Role
Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $60,000 and a maximum annual salary of $75,600.
- The salary range is intentional to account for the growth someone will experience in the role throughout their time at Jane.
- New team members are best set up for success when hired with the expectation of being fully accomplished in the role, which would reflect a salary between $60,000 to $63,000.
- A salary above $63,000 is typically for individuals who are currently in this role at Jane and have made a significant positive impact.
- At Jane, we pay for growth, meaning you’ll continue to have conversations about your career development with your manager and see your compensation grow over time.
Benefits
- Autonomy and flexibility to integrate work into your life.
- Supportive environment that recognizes and celebrates differences.
- Commitment to an inclusive, equitable, and diverse workplace.
- Encouragement for anyone who requires accommodation or adjustments throughout the interview process.
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| 📍 | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Human Resources
Human Resources
|
Salary
💸
$60,000 - $75,600 annually
|
Remote
Location
Canada
|
|
Job Type
contract
|
Posted
Mar 26, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
