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Human Resources
Sr. People Advisor
@Pointclickcare
[Hiring] Sr. People Advisor @Pointclickcare
Apr 05, 2025 - Pointclickcare is hiring a remote Sr. People Advisor. đź’¸ Salary: unspecified. đź“ŤLocation: Canada.
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Role Description
The Sr People Advisor will work collaboratively with people leaders and employees in specific client groups, translating tactical and operational business needs into integrated HR solutions. Reporting to the Director, People Experience and acting as a trusted advisor to people leaders, the role will enable the effective use of HR programs, policies, and processes, and support the implementation of new talent strategies and programs to achieve business objectives and enhance organizational effectiveness. This role will have the opportunity to use HR expertise to make a real impact, providing valuable insights, advice, and counsel to people leaders and employees in all areas of HR.
Key Responsibilities
- Partner with the HRBP Director and HR Centers of Excellence (COEs) to improve delivery of all aspects of the business’ talent strategy.
- Build strong working relationships and trusted partnerships with stakeholders by developing strong HR expertise and business acumen.
- Coach and develop people leaders to improve their leadership effectiveness, build high-performing teams, and drive employee engagement.
- Participate in the design and implementation of talent programs; analyze organizational needs, identify performance improvement opportunities, recommend, and implement performance improvement initiatives, and evaluate their effectiveness.
- Coach people leaders and their teams to create a high performing culture across the organization; facilitate internal mobility and career development.
- Assess and resolve employee concerns, grievances, conflicts with fairness and integrity while ensuring compliance with company policies and guidelines and all local, state/province, and federal labor regulations in both Canada and the United States.
- Serve as Subject Matter Expert and contribute to HR operational effectiveness by identifying areas of opportunities to support process standardization, simplification, and automation.
- Support the HR team on different Employee Relations and Workplace Investigation matters, ensuring consistency, integrity, and fairness in practices.
- In partnership with the legal team, support resolution of various complex employee concerns in compliance with applicable laws.
Qualifications
- Minimum of 6 years of progressive HR experience including 3-4 years as People Advisor, HR Business Partner, HR Generalist or other relevant HR experience.
- In-depth knowledge of HR best practices, labor regulations for the US and Canada.
- Prior experience in employee relations, conflict resolution, workplace investigations, and handling sensitive HR issues.
- Strong understanding of performance management and leadership coaching techniques.
- Demonstrated computer literacy with capability in MS Office (Outlook, Word, Excel, and PowerPoint), and related HR software.
- Excellent communication and interpersonal skills; proven ability to take initiatives and work with minimal supervision and collaboratively with others to solve challenging problems.
- Experience influencing and partnering with senior-level leaders.
- Ability to quickly triage issues, provide consultative advice, and apply sound judgment and the highest levels of integrity in resolving complex situations with discretion; maintain confidentiality.
- Strong planning, coordination, time management, and organizational skills.
- Solid critical thinking, analytical and problem-solving skills, combined with a personal passion for driving continuous process improvement and optimization.
- A true client-centric and growth-minded spirit with a proven track record of delivering results and ability to balance urgency with common sense.
Preferred Experience
- Bachelor's degree in human resources, business administration, or a related field, or equivalent experience.
- Prior HR experience at high-growth, mid-to-large scale organizations within the tech industry.
- Familiarity with HRIS systems and HR analytics to drive data-based decision-making.
- SHRM-CP, HRCI-PHR or HRPA-CHRP Certified.
Benefits
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition … and more!
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| đź“Ť | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Human Resources
Human Resources
|
Salary
đź’¸
unspecified
|
Remote
Location
Canada
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
