[Hiring] Senior Employee Listening Manager @MongoDB

Role Description

The role of Senior Employee Listening Manager has a critical role to play in the next phase of MongoDB's growth. You will continue to evolve our global employee listening strategy, tooling, analytics, and action planning process (for managers and for the enterprise) that scales with our organization’s continued growth, and ensure our culture is measured and reflected in our listening strategy. You will also lead other lifecycle surveys to ensure that we harness integrated insights across our listening tools. This role is part of the Culture, Talent, and Development (CTD) leadership team.

This role can be based remotely out of the United States.

Job Responsibilities include but are not limited to:

• Lead the design and execution of a holistic Employee Listening measurement strategy, including design and administration of lifecycle and ad hoc surveys (e.g., 360) and integration of insights across the talent lifecycle.
• Partner with the broader Culture & Development team and other members of the People Team to identify critical people issues and to support delivery of insights and analytics that will inform our strategy and help execute on our people initiatives.
• Demonstrate thought leadership on current research and innovative solutions for assessing and measuring the talent lifecycle, from pre-hire to exit, including how AI can support advanced analytics and insights from both quantitative and qualitative data.
• Collaborate proactively with the Culture, Talent & Development team and other key stakeholders on the broader People Team to review, monitor, and communicate results effectively for impact and provide follow-up insights in a timely manner.
• Lead our enterprise-wide survey action planning process, and the ongoing enablement for our self-service manager action planning tools.
• Support global action planning programs and initiatives, as needed.
• Ensure that our Leadership Commitment is embedded in the key decisions and planning in our survey strategy.
• Facilitate projects, identifying dependencies, change management requirements, and prioritizing accordingly.
• Manage relationships with the stakeholders across all levels, ensuring that the project team and stakeholders have an adequate understanding of ownership, timelines, resource needs, risks, contentions, and dependencies.

Qualifications

• 7+ years of proven experience with program managing end-to-end talent lifecycle measurement, specifically related to survey insights, executive summaries, and action planning.
• Experience in people or talent analytics, including advanced analytical skills, with demonstrated ability in synthesizing and interpreting employee data.
• Excellent analytical and problem-solving skills with a strong attention to detail.
• Ability to integrate, analyze, and effectively communicate insights to all levels of the organization.
• Experience working directly with leadership and stakeholders at all levels and functions to define and implement solutions.
• Demonstrated ability to create creative and compelling insights that are leveraged by multiple teams in an asynchronous setting.
• Strong track record of project management skills, including delivering strategic and tactical solutions in fast-paced, high-growth environments.
• Excellence in written communication and project documentation.
• Excellence in communicating and presenting.
• Demonstrated track record and exceptional judgment handling sensitive data.

Requirements

• Experience working in an HR organization or Talent Center of Excellence or partnering closely with an HR organization for 5+ years.
• Advanced degree in Industrial-Organizational Psychology, Data Science, Business Analytics, Organizational Behavior or relevant field.
• Experience using AI to support both qualitative and quantitative people data.
• Proficiency with Qualtrics, Google Suite, MS Excel, Tableau.
• Proficiency with other survey vendors recommended.

Benefits

• Equity.
• Participation in the employee stock purchase program.
• Flexible paid time off.
• 20 weeks fully-paid gender-neutral parental leave.
• Fertility and adoption assistance.
• 401(k) plan.
• Mental health counseling.
• Access to transgender-inclusive health insurance coverage.
• Health benefits offerings.