[Hiring] Associate Experience Coordinator @Care ADHD
Mar 27, 2025 - Care ADHD is hiring a remote Associate Experience Coordinator. 💸 Salary: £28,000 to £33,000 per annum. 📍Location: UK.
Role Description
We’re on the lookout for a people-first, detail-oriented Associate Experience Coordinator to be a key support to our 50+ associate clinicians. If you enjoy creating positive experiences, solving problems, and making processes smoother, this could be the role for you!
Supporting the Talent and People Ops Manager, you’ll be the friendly face and trusted advisor for our clinicians – making sure they have what they need to thrive, feel connected to our culture, and stay fully supported in their day-to-day work.
- Be the go-to person for associates, answering their questions and making sure they have everything they need to thrive at work.
- Collaborate with Talent Acquisition to ensure new clinicians have a smooth journey from offer to onboarding and beyond.
- Help associates navigate challenges and resolve concerns in a way that’s fair, thoughtful, and aligned with our values.
- Assist in delivering smooth and engaging onboarding experiences that make clinicians feel welcome and ready to hit the ground running.
- Run quarterly recertification checks, follow up on missing information, and maintain accurate associate records and data across our People systems to remain audit-ready.
- Support associate retention efforts by proactively identifying engagement challenges, fostering strong relationships, and implementing initiatives that encourage clinicians to continue working with us.
- Support Associates in maintaining high standards of client documentation, ensuring consistency, clarity, and compliance with internal expectations.
- Support the Talent and People Ops Manager in bringing new ideas to life – whether it’s rolling out new processes or launching engagement projects.
- Keep our associate handbooks and procedures fresh and user-friendly.
- Help rollout engagement surveys and track trends, helping us find new ways to make the associate experience even better.
- Work closely with clinicians to increase their engagement and availability, supporting them in taking on additional clinics and ensuring they feel valued and motivated to contribute more.
Qualifications
- 2+ years working in a People Ops, HR or People support role, ideally in a high-growth start-up.
- A solid understanding of UK employment laws and best practices, particularly in regards to IR35 regulation.
- Natural communicator with the ability to connect with people at all levels.
- Culture champion who loves bringing teams together and creating initiatives that make people feel valued.
- Solutions focused and comfortable navigating change, bringing structure and clarity to fast-moving situations.
- Genuinely care about people and passionate about building a supportive workplace.
Requirements
- Experience building engagement, particularly in a remote environment (Bonus, Not Essential).
- Proficiency using other SaaS tools like Slack, Front, Notion, and Airtable (Bonus, Not Essential).
Benefits
- Competitive salary: £28,000 to £33,000 per annum (dependent on experience).
- Work remotely from anywhere.
- 30 days holiday (includes UK public holidays).
- Team get-togethers.
- A paid day off on your birthday.
- Laptop and office stipend when you join!
- Pension contribution.
- Be part of one of the UK’s most ambitious HealthTech start-ups.
Company Description
Care ADHD is a private healthcare service that specialises in providing accessible and affordable ADHD assessments and treatment. The organisation is dedicated to improving access to ADHD care by offering services that cater to both children and adults, with a client-centred approach at the core of its operations.
- Addressing challenges in receiving timely and effective ADHD diagnosis and treatment.
- Working with a team of experts, including clinicians and healthcare professionals.
- Delivering comprehensive assessments, diagnosis, and treatment plans tailored to individual needs.
- Focusing on ongoing support and guidance to clients through their ADHD journey.
- Integrating technology into services for easy access and management of treatment.
- Committed to innovation, continuous improvement, and scalability.
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| 📍 | Be aware of the location restriction for this remote position: UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
£28,000 to £33,000 per annum
|
Remote
Location
UK
|
|
Job Type
full-time
|
Posted
Mar 27, 2025
|
| 📍 | Be aware of the location restriction for this remote position: UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
