Role Description
As a Treasury Funds Transfer Analyst within PNC's Treasury Management PIER Group (Payment Investigation & Exception Resolution), you will live and work remotely from within the Pacific Time Zone: Shift Hours: 8:00 am to 5:00 pm PST.
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Executes funds transfers of multiple types and varying complexity using multiple processing platforms under general supervision.
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Initiates a subset of manual transactions, resolves routine exceptions, and/or provides secondary approval of initiated/repaired transactions.
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Performs high-level financial reconciliation of processed transactions and initial investigation of reconciliation exceptions.
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Monitors live transactions within multiple processing applications, follows standard policies and procedures to address exceptions, and escalates appropriately when faced with an unresolved exception or impactful issue.
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Ensures compliance with the control framework and identifies/report potential conflicts with relevant regulations to the appropriate parties.
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Participation in basic change management activities upon request (e.g., executing basic operational regression user testing scripts).
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
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Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
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Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
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3 years of banking operations experience in a fast-paced work environment.
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Wire administration experience is a plus.
Requirements
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Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
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Preferred Skills: Account Reconciliations, Application Processing, Automated Clearing House (ACH) Payments, Control Frameworks, Customer Solutions, End-to-End Testing, Financial Accounting, People Management, Processing, Reconciliations, Wire Transfer.
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Competencies: Accuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures, Treasury Services, Wire Transfer/Automated Clearing House (ACH).
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Work Experience: Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
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Education: Associates degree or equivalent.
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Certifications: No Required Certification(s).
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Licenses: No Required License(s).
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Language Assessments: No Required or Preferred Language Assessments.
Benefits
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Medical/prescription drug coverage (with a Health Savings Account feature).
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Dental and vision options.
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Employee and spouse/child life insurance.
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Short and long-term disability protection.
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401(k) with PNC match, pension and stock purchase plans.
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Dependent care reimbursement account.
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Back-up child/elder care.
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Adoption, surrogacy, and doula reimbursement.
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Educational assistance, including select programs fully paid.
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A robust wellness program with financial incentives.
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Paid time off: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year; between 15 to 25 vacation days each year, depending on career level and years of service.