Role Description
Deliver client service for recordkeeping, administration and servicing of assigned book of business to promote revenue growth, productivity and exceptional levels of client satisfaction.
Qualifications
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Associate degree and two (2) years' experience, or equivalent combination of education and experience.
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ASPPA or other industry designations (such as NIPA or CEBS) preferred.
Requirements
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Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
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Knowledge of advanced Microsoft Office applications, specifically Word and Excel.
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Ability to prepare routine reports and correspondence.
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Ability to communicate effectively with both internal and external contacts.
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Ability to competently use research tools to obtain knowledge of and apply current regulations.
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Ability to prepare spreadsheets, reconcile numbers and analyze financial data.
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Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
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Ability to develop application software skills provided by internal training.
Tasks Performed
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45% Proactively ensure plans are administered in compliance with plan provisions and current pension laws and regulations.
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Discuss the compliance testing process/results and all required government filings.
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Ensure that all services are delivered within documented service standards through timely communication with clients, plan sponsors, advisors, internal teams and day to day contacts.
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30% Daily report monitoring and management, document pertinent client communication and provide internal and external project management support.
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20% Effectively communicate with all technical and support teams to ensure that recordkeeping items are maintained for all assigned plans, including coordination of all plan amendments.
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5% Other duties as assigned.
Physical Requirements
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Communicate effectively with internal and/or external customers.
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Stationary 75% of time or greater.
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Move Objects to Maximum 10 lbs.
Benefits
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Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
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Parental Leave: Six weeks of paid leave at 100% of your salary.
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Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
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Dental and Vision Coverage: Ensuring your overall health and well-being.
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Flexible Spending Accounts: For healthcare and dependent care expenses.
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Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
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Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
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Voluntary Benefits: Including hospital, accident, and critical illness coverage.
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Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
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Adoption Assistance: Supporting your growing family.
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Tuition Reimbursement: Invest in your education and career growth.
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Employee Assistance Program (EAP): Access to support and resources.
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Pet Insurance: For all your furry friends.
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Financial and Banking Services: Various banking services benefits and financial planning assistance.
Benefits for Part-Time Employees Working 20+ Hours/Week
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Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
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Dental and Vision Coverage: Ensuring your overall health and well-being.
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Voluntary Benefits: Including hospital, accident, and critical illness coverage.
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Generous Parental Leave: Six weeks of paid leave at 100% of your salary.
Benefits for All Part-Time Employees
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Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future.
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Paid Sick and Safe Leave: For your health and safety.
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Employee Assistance Program (EAP): Access to support and resources.
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Financial and Banking Services: Various banking services benefits and financial planning assistance.