[Hiring] Student Financial Services Coordinator @West Virginia University

Role Description

The Department of Enrollment Management is currently accepting applications for a Remote Program Coordinator. This is a professional level position in the Revenue Management team within Enrollment Management. Customer service, both to internal and external parties, is of utmost importance.

• Monitor, modify, reconcile, and control student revenue through the General Ledger system.
• Utilize automated student information systems to perform duties related to processing functions within Department of Education regulations.
• Record and recognize all West Virginia University student revenue and student disbursements into the accounting system.
• Coordinate, develop, and apply systems, policy, and procedure to ensure compliance with Federal, State, and Local regulations.
• Handle daily processes and reconciliation related to the student system nightly cycle and Accounting Interface to the general ledger.
• Develop extensive knowledge of the student information system and accounting system.
• Work on tuition and fee assessment by developing, creating, testing, and implementing fee assessment rules.
• Maintain understanding of various modules of the University financial systems and their integration.
• Perform numerous student revenue related reconciliations and resolve reconciliation items.
• Conduct analytical review of the student loan system.
• Review, analyze, authorize, and manage student refunds within the SIS.
• Analyze and record year-end close student transaction entries as per institutional policy.
• Handle daily receipt of deposits and disbursement processing in the University’s SIS and accounting system.
• Maintain customer confidence and protect operations by keeping all information confidential.
• Ensure office security by adhering to University policy and procedures.
• Report and advise senior management on concerns or discrepancies related to student revenue.
• Carry out special projects to achieve institutional missions and unit objectives.
• Provide and analyze student revenue information for financial statement reporting and auditing requests.
• Participate in job-related continuing education seminars and workshops.
• Act as backup to other positions within the unit.
• Participate in institutional processes such as student service days.
• Anticipate and analyze operations and management information needs.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Business, Accounting, Finance, or related fields.
• A minimum of three (3) years of related experience involving banking, accounts receivable, finance, or related field.
• Experience in a complex university/college/private entity business, accounting or finance department is preferred.
• Work experience that provided analytical and communication skills.
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Requirements

• Proven ability to efficiently operate a personal computer with advanced knowledge of Microsoft Word and Excel.
• Ability to rapidly acquire extensive working knowledge of the University’s student system.
• Proven analytical ability to interpret, apply, and implement guidelines to unique University situations.
• Demonstrated ability to learn reporting systems used for generating reports.
• Ability to interact professionally and diplomatically with associates, students, parents, and the University community.
• Strong mathematical and analytical skills necessary for financial calculations and reconciliations.
• Ability to interpret and apply University, State, and Federal laws/guidelines and policies.
• Strong oral and written communication skills necessary to explain complex guidelines.
• Demonstrated ability to foster cooperation and harmony among groups.

Benefits

• 37.5-hour work week.
• 13 paid holidays.
• 24 annual leave (vacation) days per year.
• 18 sick days per year.
• Range of health insurance and other benefits.
• 401(a) retirement savings with 6% employee contribution match.
• Wellness programs.