[Hiring] Sr. Enrollment & Billing Specialist @Inspira Financial

Role Description

The Sr. Enrollment & Billing Specialist will report to the Director or Sr. Director, Client Management in the CDB Client Services department. This role is responsible for:

• Working with Associate Account Manager and external team to support all small group business inquiries.
• Reviewing member claims and determining allowable reimbursements based on IRS guidance within 48 hours.
• Collaborating with Finance on all financial aspects of the business.
• Reviewing client-specific issues and opportunities, identifying solutions, and leading to resolution by collaborating with other operational areas or outside vendors.
• Managing Small Group Client Invoicing and tracking of revenue and expenses.
• Being the primary point of contact for all client/member communication and member portal support including design.
• Creating renewal documents and tracking for completion.
• Maintaining and updating system setup and configuration for clients.
• Loading all enrollment templates including quality review of data.
• Reviewing and processing claims submission to ensure eligible expense and member reimbursement is provided.
• Staying informed of IRS guidelines with respect to the Flexible Spending Account and Health Reimbursement Accounts.
• Auditing member and/or employer accounts for any missing claims due to late enrollments via multiple platforms.
• Aligning with internal and external departments for any file transfer, loading, or missing claims data.
• Voiding and reissuing payments weekly.
• Performing other duties as assigned.

Qualifications

• 4-7 years of experience in consumer direct benefits enrollments and billing.
• Bachelor's degree in business, finance, or related field.
• Excellent analytical skills with a proactive nature.
• Strong organization skills with a drive to meet deadlines.
• An affinity for accuracy and efficiency.
• Proficiency in Microsoft Excel, Word (including mail merge), and Outlook.
• Strong verbal and written communication skills.
• An aptitude for prioritization and multi-tasking.
• Strong collaboration skills.
• A drive to learn and apply new concepts quickly.
• Ability to prioritize numerous tasks.

Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Infrequent travel (10%).
• Ability to provide personal transportation from time to time.