[Hiring] Senior Technical Revenue Accountant @Genesys

Role Description

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data, and AI to help organizations deliver more personalized service, improve operational efficiency, and build stronger customer relationships.

Help build, support, and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Genesys is looking for a passionate Senior Technical Revenue Accountant to join our growing team! The Senior Technical Revenue Accountant will support complex contract reviews, technical accounting assessments, and revenue recognition matters across Genesys’ product and service offerings.

This is not a typical revenue accounting role. The position requires strong technical accounting skills, critical thinking, and the ability to adapt quickly to changing priorities. The Senior Technical Revenue Accountant will perform ad hoc analyses, evaluate complex contract terms and deal structures, and partner closely with Deal Desk, Sales, Legal, Finance, and other cross-functional teams to determine the appropriate revenue accounting treatment. The ideal candidate will play an important role in ensuring accurate revenue recognition while helping the business navigate complex and evolving commercial arrangements. The role requires the ability to translate technical accounting conclusions into practical guidance that supports business objectives while maintaining compliance with Company policy.

Qualifications

• Minimum 3 years of related Revenue Recognition (ASC 606) experience.
• Bachelor’s degree in Accounting, Finance, or a related field, or equivalent relevant experience. CPA, CA, ACCA, or equivalent professional accounting qualification (or progress toward qualification) preferred.
• Experience with ChatGPT, Claude, and other AI tools.
• Ability to interact effectively with sales and product teams, functional peer groups and subordinates and to gain cooperation from others, especially those in other departments, as well as with outside auditors and outside legal counsel.
• Ability to work independently and take ownership of multiple concurrent and diversified tasks, while working with deadlines.
• Ability to stay energized with shifting priorities and comfortable in identifying and escalating issues timely.
• Confidence and proven record to communicate both orally and written, including the dissemination of technical information.
• Strong communication and interpersonal skills.
• Highly organized, with great attention to detail.
• Problem solver: The candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation.

Requirements

• Experience with contract lifecycle management (CLM), Salesforce, revenue recognition systems (e.g., RevPro), or ERP systems (e.g., Workday) preferred.
• Experience in revenue accounting within a software, SaaS, or technology environment preferred.
• Big 4 experience.
• Advanced in Excel.

Benefits

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development, and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and their families.
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.