[Hiring] Senior Risk Operations Analyst @Nivoda

Role Description

As a Sr Risk Ops Analyst, you will play a foundational role in building Nivoda’s Risk Operations function from the ground up. Joining at a pivotal moment for the department, you will own the initial stage of the customer funnel—from onboarding to the first purchase—ensuring all necessary risk assessments and compliance processes are executed with precision. This role is part of our global Fintech team and is critical to developing the scalable, tech-driven workflows required to navigate complex global regulatory environments.

What You’ll Do

• Lead the Onboarding Funnel: Own the end-to-end risk assessment process for new customers, ensuring compliance from initial onboarding through to their first transaction.
• Build from Scratch: Define standards, create scalable processes, and build Standard Operating Procedures (SOPs) for the Risk Operations function.
• Internal Collaboration: Work closely with internal departments, including Sales and Customer Support, to manage risk without direct customer communication.
• Execute Risk-Based KYB: Conduct thorough risk assessments and manage complex ownership structures using a risk-based approach.
• Drive Tech Implementation: Utilize and improve upon key tools such as AiPrise, ComplyAdvantage, and Onfido to transition manual processes into automated, efficient workflows.
• Monitor Performance: Define and track KPIs for process efficiency and conduct performance analysis to drive continuous improvement within the team.

Qualifications

• 3+ years of experience with KYB and TRM (transaction monitoring) in a fast-paced startup or tech environment.
• Hands-on experience with KYB and risk tools such as AiPrise, ComplyAdvantage, CreditSafe, IDNV/Onfido, and screening platforms for sanctions/PEPs.
• Ability to work with data to define performance metrics and identify areas for process optimization.
• A clear understanding of global regulatory requirements, including those in the US, Australia, and Europe.
• Proven ability to navigate high-risk cases and a proactive approach to finding solutions in a rapidly adapting environment.
• Essential experience navigating the complexities of a B2B marketplace.

Benefits

• Be part of a fast-growing, globally distributed team transforming a $30B industry.
• Work on a product that matters — making diamond trade more transparent, efficient, and fair.
• Collaborative, low-ego culture with real ownership and impact.
• Competitive salary and the chance to grow with the company as we expand into new geographies and categories.

Process

• 1st Interview: WHO interview with the Risk Operations Lead.
• Task: Take-home assignment.
• 2nd Interview: FOCUS interview with the Fintech Systems Lead.
• Final Stage: Possible 3rd interview or "Bar Raiser" chat if required.