[Hiring] Senior Payments Processing Specialist @PBS Radiology Business Experts

Role Description

We are seeking an experienced Senior Payments Processing Specialist to support the accuracy, efficiency, and overall performance of our payment processing operations. This role is ideal for a detail-oriented healthcare revenue cycle professional who brings strong payment posting expertise and enjoys serving as a resource to others.

In this position, you will:

• Process and reconcile payments from patients, insurance companies, and other third-party payers.
• Help ensure accounts receivable records remain accurate and current.
• Support and train payment team members, including offshore teams.
• Conduct audits, answer payment-related questions, and monitor daily reports and performance metrics.

Primary Job Duties

• Apply electronic and manual payments accurately and timely to maintain current A/R balances.
• Work extensively with 835 cash files and payment-related data.
• Utilize payer portals to research remittances and resolve payment-related questions.
• Post payments accurately into cash reports and applicable systems.
• Monitor daily reports, including Quick Check, to ensure payment posting activity aligns with established goals and expectations.
• Identify and report payment posting discrepancies or performance deficiencies to the appropriate supervisor or manager.
• Train and support payment team members, including offshore team members, on payment processing procedures and expectations.
• Respond to questions and provide clarification regarding payment posting and related workflows.
• Conduct audits to support accuracy, consistency, and adherence to established processes.
• Participate in monthly A/R close activities in accordance with company timelines.
• Complete monthly billing and/or follow-up on outstanding Medicaid and Hospice balances.
• Collaborate with billing, collections, and other revenue cycle teams to research discrepancies and reconcile accounts efficiently.
• Help maintain accurate financial records and support timely, consistent payment processing.

Qualifications

• Demonstrated healthcare payment posting or revenue cycle experience.
• Strong knowledge and hands-on experience with 835 cash files.
• Experience using payer portals to locate and research remittances.
• Experience processing both electronic and manual payments.
• Strong attention to detail and ability to identify discrepancies.
• Experience with account reconciliation and A/R processes.
• Ability to train, support, and serve as a resource for other team members.
• Strong organizational, analytical, and communication skills.
• Ability to work independently while collaborating effectively within a remote team environment.

Requirements

• High school education or equivalent.
• Minimum 3 years revenue cycle experience, including payments posting experience with a keen understanding of the payment posting process.
• Excel proficiency, including calculating, filtering, sorting, and creating spreadsheets.
• Familiarity with medical billing software.
• Experience in Microsoft 365 for Business.
• Ability to type and calculate accurately.

Benefits

• Flexible, remote work environment.
• Medical, dental, and vision benefits.
• Paid holidays.
• 401k.

Work Environment

This job works in a home office environment using the standard office equipment of a computer and phone. Employees are required to show proof of home or renters' insurance when working remotely.

Travel

No travel is expected for this position.

Job Type

Full-time