[Hiring] Senior Associate, Payment Operations @Headway

Role Description

This role involves creating structure within financial processes to ensure accuracy and efficiency in Headway's operations.

• Lead operational components of the business close process, liaising frequently with the Accounting team to ensure a timely and accurate monthly close.
• Serve as the go-to Operations contact to confirm that the financial ledger accurately reflects the true operational state of the business.
• Classify and reconcile operational financial data, including classifying Accounts Receivable (A/R) and Accounts Payable (A/P) to ensure proper recording and reporting.
• Coordinate and execute write-off processes across the Operations function, ensuring appropriate documentation and alignment with financial policies.
• Design, build, and implement scalable processes and controls to improve the efficiency and quality of our financial data workflows.
• Work cross-functionally with Product, Engineering, Payer, and CX teams to drive system improvements that streamline the Revenue Cycle Management (RCM) process and enhance financial integrity.

Qualifications

• 3-5 years of experience in accounting, finance, operations, or investment banking; operational finance or accounting experience at a high-growth startup is a plus.
• Strong foundational understanding of basic accounting principles and financial concepts.
• Systems thinker inclined to solve financial and operational problems with product, automation, and scalable processes.
• Highly data-driven with the ability to drive complex analyses on financial data and translate findings into actionable insights, process improvements, and OKRs.
• Self-starter with the ability to simplify and push toward clarity and execution in a fast-paced environment.
• Collaborator who proactively partners across teams, particularly with Finance and Accounting, while holding operational teams accountable for the quality of financial inputs.

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development