Role Description
Act as the primary liaison between customers, sales teams, brokers, distributors, and internal departments to investigate and resolve complex issues.
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Ensure accurate processing, shipping, and invoicing of customer orders.
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Analyze orders for compliance with client requirements and cut-off times.
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Maintain and update customer master data, including new account setups and changes.
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Use client-specific tools to manage daily operational tasks and ensure service delivery meets agreed metrics.
Reporting & Documentation
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Prepare and submit monthly reports and audit-related documentation.
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Assist the Assistant Manager in compiling and submitting reports.
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Ensure compliance with internal accounting controls (SOX).
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Create, update, and maintain Standard Operating Procedures (SOPs) and working procedures.
Cross-functional Support
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Support credit control activities in collaboration with the Assistant Manager.
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Respond to ad hoc requests from business groups and local units.
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Identify and communicate opportunities for continuous process improvement and innovative solutions.
Team Collaboration & Training
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Train and mentor junior team members on daily tasks and procedures.
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Maintain and develop strong relationships with relevant markets and major customers.
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Act as a bridge between customers, outside sales, and internal departments to ensure alignment and issue resolution.
Qualifications
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Bachelors - Accounting
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Bachelors - Commerce
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Bachelors - Economics
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Bachelors - Finance
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Masters - Finance
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Accounts Payable Certification - F-Tec
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Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)
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Certified Fraud Examiner (CFE) - ACFE
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Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)
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Microsoft Certified: Power BI Data Analyst Associate - Microsoft
Requirements
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Accounting
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Customer Order Fulfillment
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Order Management
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Order Processing
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Language: French (Required)
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Language Proficiency: Advanced - C1
Benefits
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Lead AI-powered transformation β Drive innovation and solve real-world business challenges that matter
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Make an impact β Help global enterprises solve business challenges that matter
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Accelerate your career β Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
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Work with the best β Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
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Thrive in a values-driven culture β Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress