[Hiring] Senior Analyst, SOX Compliance @Genesys

Role Description

Drive the integrity and effectiveness of the IT SOX compliance program by owning end to end control evaluation across critical technology processes that support financial reporting. This role directly influences risk transparency, audit readiness, and stakeholder confidence by ensuring that IT controls are designed and operating effectively at scale. You will partner with finance, IT, and audit leadership to strengthen governance frameworks, enhance control maturity, and enable a resilient compliance posture in a dynamic, global environment.

At Genesys, we are redefining customer experience through empathy driven innovation and advanced AI capabilities. Your work will help ensure that the systems powering these experiences remain secure, compliant, and reliable across global operations. This role offers exposure to enterprise level risk management practices and positions you to grow into broader governance and leadership responsibilities within the compliance function.

Key Responsibilities

• Lead end to end evaluation of IT general controls and IT dependent application controls to ensure compliance with SOX requirements and audit standards.
• Drive walkthroughs and control assessments that identify design gaps and strengthen the effectiveness of financial reporting processes.
• Execute control testing that validates operational effectiveness and improves audit readiness across multiple business units.
• Analyze control deficiencies to determine root cause, business impact, and risk severity, enabling informed remediation decisions.
• Partner with cross functional stakeholders to align on control expectations and drive accountability for remediation outcomes.
• Manage remediation tracking to ensure timely closure of identified issues and sustained control improvements.
• Enhance SOX program efficiency by improving documentation quality, standardization, and risk coverage across IT processes.
• Support audit coordination activities to ensure smooth engagement with external auditors and timely delivery of required artifacts.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 5+ years of experience in IT SOX compliance, ITGC testing, or internal audit within a structured audit environment.
• Strong understanding of control design principles, risk assessment methodologies, and control gap analysis.
• Experience evaluating IT general controls, including access management, change management, and IT operations.
• Familiarity with IT dependent application controls and their role in financial reporting processes.
• Demonstrated ability to exercise sound professional judgment and critical thinking in complex scenarios.
• Strong analytical and problem solving skills with the ability to identify root causes and recommend effective solutions.
• Excellent written and verbal communication skills with the ability to convey technical concepts to non-technical stakeholders.
• Proven ability to manage multiple priorities while maintaining high standards of quality and accuracy.
• Proficiency in Microsoft Excel, Word, and PowerPoint.

Preferred Qualifications

• Experience working with external auditors or Big Four consulting firms.
• Exposure to code review practices and understanding of secure development lifecycle controls.
• Knowledge of enterprise systems such as ERP platforms and their associated control environments.
• Professional certifications such as CISA, CPA, or equivalent.

Benefits

• Great benefits and perks like larger tech companies.
• Independence to make a larger impact on the company and take ownership of your work.

Reasonable Accommodations

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected]. You can expect a response within 24–48 hours.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Company Description

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.