Role Description
The Senior Accounts Receivable (AR) Specialist is responsible for owning the end-to-end accounts receivable lifecycle, including billing, collections, cash application, dispute resolution, and month-end close support. This role plays a critical part in maintaining healthy cash flow, optimizing AR processes, and ensuring compliance with GAAP and internal controls. The ideal candidate thrives in a fast-paced, growth-oriented environment and brings both transactional expertise and process improvement experience.
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Own the full-cycle accounts receivable process, including monthly billing, invoicing, cash application, collections, and reconciliations.
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Prepare, review, and distribute accurate and timely invoices in accordance with contract terms and billing schedules.
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Monitor customer aging, DSO, and delinquent accounts, proactively driving collections to meet or exceed cash targets.
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Apply and reconcile daily cash receipts, researching and resolving short-pays, overpayments, and unapplied cash.
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Partner cross-functionally with Sales, Customer Service, and Finance to resolve customer issues and improve billing accuracy.
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Identify and help drive process improvements, automation, and scalability enhancements in a high-growth environment.
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Utilize NetSuite, Salesforce, and Microsoft 365 tools to manage customer accounts and reporting.
Qualifications
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Minimum 3+ years of hands-on, full-cycle B2B accounts receivable experience.
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Demonstrated experience managing high-volume transactional AR environments.
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Proven ability to manage and reduce Days Sales Outstanding (DSO) and improve cash collections.
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Advanced proficiency in Microsoft Excel (PivotTables, VLOOKUP/XLOOKUP, data analysis).
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Strong working knowledge of GAAP, specifically revenue recognition, AR, and cash application principles.
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Direct experience using ERP systems, preferably NetSuite; Salesforce experience strongly preferred.
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Proficiency with Microsoft 365 tools (Outlook, Excel, Teams, Word, SharePoint).
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Experience supporting month-end close, including reconciliations and reporting.
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Ability to manage multiple deadlines, high transaction volumes, and competing priorities in a fast-paced growth environment.
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Strong background in dispute resolution, customer negotiations, and payment plan management.
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Bachelorβs degree in Accounting, Finance, or related field preferred (or equivalent professional experience).
Requirements
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Experience with process automation and AR system enhancements.
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Prior experience in a high-growth or SaaS environment.
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Additional certifications in accounting or finance.
Benefits
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Comprehensive Health Benefits
: Access to health, dental, and vision plans to support your wellness and that of your family.
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Competitive Compensation
: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
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Remote first, Office friendly environment!
No time to commute? No problem!
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Retirement Savings Plans
: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
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Professional Development
: Opportunities for career growth, including training and access to resources to support your career progression.
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Supportive Culture
: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
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Employee Wellbeing Initiatives
: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.