[Hiring] Risk Analyst II @Boulevard

Role Description

Integrated payments processing is a core component of Boulevard’s industry-leading business management platform. Processing over $3B annually and growing fast, we have ambitious goals for our payments business and are looking for a Risk Analyst to help review and approve merchant applications, monitor customer transactions for potential risk, and handle payments-related customer escalations.

The Risk Analyst II conducts the reviews of new merchants as they are onboarded to ensure compliance with our internal policies, our processors guidelines, card brand rules as well as federal regulations. They also make recommendations for enhancements that will streamline the underwriting process and improve the merchant experience.

• Conduct comprehensive merchant application reviews and analyses, covering Know Your Customer (KYC) and Anti-money laundering (AML) rules.
• Review and analyze flagged transactions and other alerts, making well-reasoned recommendations around compliance with payments processing standards.
• Assist in the development of fraud detection & risk management systems and tools, suggesting enhancements as needed.
• Review merchant transaction history to assess risk level and make approval recommendations for various payment processing limits.
• Manage inquiries and requests from customers, partners, and internal teams.
• Collaborate with internal teams, including Onboarding and Customer Support, and external partners on payment processing-related matters.

Qualifications

• High School Diploma minimum, Bachelor's degree preferred.
• 3 - 7 years of experience in the payment industry, with a focus on underwriting, transaction monitoring, customer support and/or fraud/risk management.
• Proficiency with Microsoft Office Suite/Google, especially Excel/Sheets.
• Familiarity with merchant processing platforms and applications.
• Knowledge of card brands (Visa, Mastercard, etc.) rules and regulations.
• Awareness of PCI compliance.
• Ability to read and understand credit card processing statements.
• Strong analytical skills, attention to detail, and research capabilities.
• Able to research and make decisions on complex merchant-related issues then relay findings.
• Comfortable reaching out to customers directly via email or phone calls to review merchant application details.
• Experience with SQL, Tableau or Sigma is a plus.
• Autonomous work ethic, comfortable in a digitally connected environment.

Benefits

• Competitive base pay and performance bonus eligibility.
• Equity participation for all full-time employees.
• Comprehensive medical coverage with up to 100% employee premium coverage and 75% dependent coverage.
• An annual $1,200 HSA employer contribution for eligible plans.
• 100% covered dental, vision, life, and disability insurance.
• 12 weeks of fully paid U.S. parental leave.
• Flexible paid time off, plus 10 U.S. company holidays.
• Fully remote with support, including a $200 home office setup allowance and a $50 monthly WFH reimbursement.
• $200 quarterly Boulevard Bucks to prioritize your well-being.
• Other perks like One Medical membership and Employee Assistant Program.