Role Description
Under general supervision and following established practices, policies, and guidelines, provides billing support to Patient Financial Services, performing duties which include:
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Reviewing and submitting claims to third party payors
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Performing account follow-up activities
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Updating information on accounts
Positions at this level require a basic knowledge of assigned area and a general understanding of department functions and the revenue cycle. Incumbents are expected to:
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Organize, prioritize, and perform work in a timely manner within established guidelines, practices, and procedures
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Participate in department meetings and provide feedback to management on how to improve department processes
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Adhere to instructions, both verbal and written, to achieve desired results
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Adhere to documentation standards of the department and properly use activity codes
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Correctly enter data in fields and maintain acceptable levels of speed and accuracy
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Effectively monitor assigned work queues and workload, ensuring resolution of accounts in a timely and accurate manner
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Take initiative on issues and/or problems by advancing them to supervisor
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Process incoming correspondence, based on reason code, timely and accurately
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Ensure information on the account is complete and accurate
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Adhere to payment timeline protocol and assist other team members with resolution of accounts when needed
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Demonstrate detailed knowledge of Cedars-Sinai core patient accounting systems and/or department specific systems and use them effectively and efficiently
Qualifications
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Basic knowledge of assigned area
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General understanding of department functions and the revenue cycle
Requirements
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Ability to organize, prioritize, and perform work in a timely manner
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Effective communication skills
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Attention to detail in documentation and data entry
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Ability to monitor work queues and resolve accounts
Benefits
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Healthcare
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Paid time off
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403(b) retirement plan