[Hiring] Revenue Cycle Specialist @Rosecrance Behavioral Health

Role Description

Responsible for the collection of outstanding balances from commercial insurance and self-pay payers, as well as continuously improving revenue cycle processes. Manage client business accounts, policy applications and collection activities.

• Work eight-hour shift five days a week and be available to work additional hours when necessary. Overtime may be required.
• Responsible for overall credit and collections activities of client accounts.
• Maintain integrity of accounts receivable ledger, including aged receivable monitoring on an ongoing basis.
• Responsible for maintaining current knowledge of revenue components including benefit plans, contract terms and rates and billing forms and codes.
• Check status of claims through use of telephone, websites and/or other means available.
• Document adjustments needed to client accounts.
• Identify & recommend adjustments needed to client accounts.
• Pursue collection activities and follow up for balances outside of established norms.
• Coordinate collection activities with outside agencies, including court appearances, as needed.
• Maintain consistency in application of credit policies throughout the revenue cycle – from admission to final account resolution.
• Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols.
• Participate in mandatory Payment Card Industry (PCI) training, access controls, and regular security assessments, all aligned with PCI Data Security Standard (DSS) guidelines.
• Provide feedback & education to departments/internal customers with regards to issues that impact revenue flow and or capture.
• Provide appropriate documentation and reports designed to assist in fiscal management of the agency.
• Serve as a member of the Revenue Cycle Team and participate in all team meetings and activities.
• Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Perform all responsibilities in compliance with the mission, vision, values, and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.

Qualifications

• High School diploma or GED;
• One to two years of experience in healthcare claims processing and collections, or an equivalent combination of education, training and experience;
• Computer proficiency in a Windows environment, knowledge of Microsoft Office products with an emphasis in Excel;
• Adequate written skills to accurately complete required documentation within the time frames prescribed;
• Excellent organizational skills.

Requirements

• Schedule: Monday-Friday 830a-5p
• Shift: 1st
• Work Location Work Mode: Remote (eligible candidates must live in WI, IL, or IA)
• Starting Pay (based on education, experience, and credentials): $19.36/hour

Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility