Role Description
The role of the Revenue Cycle specialist is a valued member of our Revenue Cycle team. As a Revenue Cycle Specialist, you will work remotely and be responsible for overseeing bill processes including:
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Charge entry
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Billing
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Claims
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Patient AR
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Insurance AR
You will also:
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Post payments
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Handle credit resolutions
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Perform other revenue cycle functions
Key duties and responsibilities include, but are not limited to:
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Verify information for claims is correct prior to billing
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Review Surgical coding for accuracy prior to billing
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Process all Primary, Secondary, and tertiary claims and address any edits or rejections
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Post all patient payments
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Post all Insurance and third-party payments
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Credit Resolution for both Insurance and Self pay credits
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Insurance AR
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Patient AR
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Process bad debt
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Answer phones
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Complete duties and assist others as directed
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Follow all policies as introduced during new teammate On-Boarding, updated real-time and outlined in Teammate Handbook
Qualifications
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High School diploma or GED
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Minimum 1-2 years medical billing experience
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CPC or other equivalent certification
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Orthopedic Coding Experience a plus
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Experience with Nextgen and Amkai Billing Systems preferred
Requirements
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High level of independence, adaption, and accuracy
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Ability to navigate online Payor portals and websites
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Ability to effectively use Office equipment
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Basic knowledge of Microsoft Office Word and Outlook
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Superior customer service skills
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Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians, and staff
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Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
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Using time efficiently, with meticulous attention to detail, accuracy, and completion
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Ability to manage multiple factors for the best result
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Resourcefulness in addressing first level problems and tenacity to see things through to solution
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Ability to remove oneself personally from given situations, remaining objective
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Able to adapt to change, delays or unexpected events while maintaining a positive mindset
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Clear oral and written communication
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Ability to provide feedback to improve performance
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Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision
Benefits
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Comprehensive and competitive benefit and pay package including health coverage
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401k with match and profit share
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PTO and more