[Hiring] Reconciliation & Settlement Manager @Busha

Role Description

We are looking for a highly analytical and detail-oriented Reconciliation & Settlement Manager to take ownership of the reconciliation and settlement processes across our payment and financial operations. The role will be responsible for ensuring that:

• Transactions are accurately reconciled.
• Funds are settled correctly and on time.
• Discrepancies are identified and resolved promptly.
• Financial movements across multiple accounts, currencies, payment channels, and partners are properly controlled.

This is a critical role within the business, sitting at the intersection of Finance, Payments, Operations, Treasury, Risk, and Compliance.

Responsibilities

• Reconciliation Management
  • Own the end-to-end reconciliation process across all relevant transaction and payment channels.
  • Perform daily reconciliation of customer transactions against internal ledgers, bank accounts, wallets, and payment/settlement partner records.
  • Reconcile fiat and digital asset transactions where applicable.
  • Ensure all transactions are accurately recorded, accounted for, and appropriately classified.
  • Identify reconciliation breaks, unmatched transactions, duplicate transactions, missing entries, and other discrepancies.
  • Investigate and resolve reconciliation exceptions within defined timelines.
  • Maintain accurate reconciliation schedules and supporting documentation.
  • Ensure outstanding reconciliation items are properly tracked through to resolution.
  • Develop and maintain reconciliation controls to minimize financial leakage and operational errors.
• Settlement Management
  • Own and coordinate settlement processes across banking, payment, and liquidity partners.
  • Ensure settlements are completed accurately and within agreed timelines.
  • Monitor settlement positions across currencies, accounts, and payment channels.
  • Coordinate settlement instructions and confirmations with relevant internal and external stakeholders.
  • Monitor failed, delayed, rejected, or incomplete settlements and ensure timely resolution.
  • Maintain appropriate settlement records and evidence for audit and reporting purposes.
  • Identify settlement risks and escalate material issues appropriately.
• Cross-Border Payments
  • Manage reconciliation and settlement processes associated with cross-border payment transactions.
  • Monitor movement of funds across different currencies, jurisdictions, banking partners, and payment channels.
  • Reconcile inbound and outbound cross-border transactions across relevant accounts and systems.
  • Track transaction status from initiation through processing, settlement, and final reconciliation.
  • Investigate discrepancies arising from FX conversion, fees, exchange-rate differences, intermediary charges, timing differences, and settlement delays.
  • Work with banking and payment partners to resolve cross-border settlement issues.
  • Monitor foreign exchange and settlement costs and identify opportunities to improve efficiency.
  • Maintain appropriate records for cross-border transactions and support required operational and regulatory reporting.
• Partner & Banking Operations
  • Manage operational relationships with banks, payment service providers, liquidity providers, and other settlement partners.
  • Monitor partner balances, settlement accounts, and transaction positions.
  • Validate partner statements and settlement reports against internal records.
  • Investigate partner discrepancies and coordinate resolution.
  • Monitor agreed SLAs and settlement performance.
  • Support the onboarding and integration of new payment and settlement partners from a reconciliation and settlement perspective.
  • Maintain a clear record of partner-specific settlement processes and requirements.
• Exception Management
  • Establish and maintain an effective exception management process.
  • Monitor unresolved reconciliation and settlement exceptions.
  • Categorize exceptions according to value, risk, age, and root cause.
  • Escalate high-value, unusual, or prolonged exceptions.
  • Conduct root-cause analysis of recurring reconciliation and settlement issues.
  • Work with Product, Engineering, Operations, Finance, and external partners to resolve systemic issues.
  • Recommend process or system improvements to reduce recurring exceptions.
• Treasury & Liquidity Coordination
  • Monitor operational balances required to support settlement and payment obligations.
  • Identify potential liquidity gaps or excess balances across accounts and currencies.
  • Work closely with Treasury/Finance to ensure adequate funding for settlement activities.
  • Support liquidity planning for cross-border payment corridors.
  • Monitor currency exposures and settlement requirements.
  • Provide timely information to Finance and management to support liquidity decisions.
• Controls & Risk Management
  • Develop and maintain strong reconciliation and settlement controls.
  • Ensure appropriate segregation of duties across transaction processing, reconciliation, and settlement activities.
  • Monitor transactions and settlement processes for operational risks and potential financial losses.
  • Work closely with Risk and Compliance on issues relating to transaction integrity, suspicious activity, fraud risks, and regulatory requirements.
  • Ensure appropriate approval and authorization controls are followed.
  • Support internal and external audits by providing reconciliation and settlement documentation.
  • Maintain appropriate records and evidence for all material financial movements.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, Business, or a related discipline.
• 6+ years' experience in reconciliation, settlement, payments operations, treasury operations, financial operations, or a related field.
• Experience managing high-volume financial transactions and reconciliation processes.
• Experience working with banks, payment service providers, fintechs, or financial institutions.
• Experience with cross-border payments and multi-currency transactions is strongly preferred.
• Experience managing settlement processes across multiple banking/payment partners.
• Experience leading or supervising a finance operations/reconciliation team.

Technical Skills

• Strong understanding of financial reconciliation and settlement processes.
• Strong understanding of payment flows and transaction lifecycles.
• Knowledge of cross-border payment processes and FX settlement.
• Strong Excel/Google Sheets skills.
• Experience working with financial systems, payment platforms, ERPs, or reconciliation tools.
• Experience with data analysis and reporting.
• Familiarity with SQL, BI tools, or automated reconciliation systems is an advantage.
• Strong understanding of financial controls and operational risk.

Nice to Have

• High attention to detail — zero-error mindset.
• Strong analytical and problem-solving skills.
• Ability to manage multiple deadlines across jurisdictions.
• Excellent communication and stakeholder-management skills.
• Integrity, confidentiality, and high professional ethics.