Role Description
Empower Your Career with OutForce BPO Philippines
Join us at Outforce and be part of a thriving community that celebrates success and embraces excellence. Your future begins here!
About the Team Youβll Join:
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A multidisciplinary firm with over 100 years of experience.
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Delivering design, engineering, geospatial, planning, and consulting solutions across both public and private sectors.
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Established in 1911, grown into a global organization with more than 3,000 professionals across 75+ locations.
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Fosters a culture of innovation, collaboration, and professional growth.
Job Overview:
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Employment type: Full-time
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Shift: Night shift
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US Eastern Hours of 8 am to 5 pm or as close to that as possible
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Work setup: Permanent Work from Home/Remote
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Salary: PHP 62,500.00 - PHP 70,000.00
Benefits
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Competitive compensation package aligned with your skills and experience
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Night differential pay to help maximize your earnings
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Comprehensive HMO coverage, including a free dependent on Day 1
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Permanent work-from-home setup for better work-life balance
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Employee referral program with rewarding incentives
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20 days of annual leave, giving you flexibility to manage your time
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Engaging team activities and events to keep work enjoyable
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Build strong, high-impact connections with key stakeholders across the business
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Take part in client engagement initiatives to elevate your professional experience
Qualifications
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BCom Accounting degree or related qualification with 4-6 years of relevant experience
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Experience with Dynamics 365, Salesforce and Adobe for billing purposes
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Proficiency in accounting system and financial reporting
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Strong Microsoft Office skills with proficiency in Adobe products, database management software, and internet-based tools
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Experience with bulk invoicing preferred
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Excellent written and verbal communication skills
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Ability to build and maintain positive working relationships internally and externally
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Comfortable working with all levels of management, clients, and employees
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Customer focused with the ability to anticipate and respond to internal and external stakeholder needs
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Strong collaboration skills with the ability to set goals, solve problems and make sound decisions to enhance organizational effectiveness
Requirements
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Review and approve customer account setup in compliance with company standards ensuring all required billing details are on file
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Review contracts, purchase orders, and billing terms, and accurately capture billing details in the management information system (MIS)
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Prepare accurate and timely invoices and submit them through multiple billing portals
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Maintain clear communication with the project accountant team lead and the digital innovation CSM/FSR team via email and messaging portal
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Process expense transfer to the correct accounts within the MIS ensuring proper approval and maintain a clear audit trail
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Support the Project Accountant team lead and Digital Innovation CSM/FSR team in coordinating and monitoring billing and collection
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Process billing voids and write-offs with appropriate approval
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Maintain accurate customer account records, including invoices and contract documentation
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Initiate and manage customer account close-outs to ensure all MIS records are complete and accurate
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Review and monitor customer record updates in the CRM system, ensuring supporting documentation aligns with MIS billing records
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Accurately process payment and follow up with the relevant internal teams where necessary
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Monitor collections, maintain AR ledger comments, and engage directly with customers when required
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Escalate unresolved collection matters (60+ days outstanding) to the Project Accountant Team Lead and Digital Innovation CSM/FSR team
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Ensure compliance with the CSP process
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Participate in company-wide initiatives, including quality assurance and continuous improvement