[Hiring] Pricing Operations Analyst @Quest

Role Description

The Product and Pricing Analyst plays a critical role in ensuring product data integrity across the organization. This position is responsible for the creation, maintenance, and adjustment of product SKUs. The analyst ensures data accuracy and consistency to support cross-functional teams, including Product Management, Sales, Operations, Support, and Finance.

• Cross-system data synchronization:
  • Administer SKU and pricing data across SFDC and Oracle
  • Cascade updates, additions, and deletions to maintain system alignment
• Pricing and Product Configuration:
  • Create and manage price rules, product rules, discounting logic, and product setup
  • Support complex use cases, including international uplifts and FX rate adjustments
  • Maintain deep knowledge of product hierarchy, licensing models, and business unit offerings
• Escalation & Troubleshooting:
  • Deliver responsive, hands-on support for product and pricing issues
  • Ensure SLA adherence and service excellence
• Data Analysis & Reporting:
  • Extract and manipulate data from multiple systems to support SKU maintenance
  • Leverage SFDC reporting tools for insights and operational accuracy
• Quarterly Pricebook & Pricelist Updates:
  • Prepare, modify, and validate pricing data for quarterly updates
  • Ensure accuracy and readiness for downstream systems and stakeholders

Qualifications

• 2-3 years’ experience working in Salesforce and Oracle
• Exceptional Microsoft Excel experience along with excellent written and verbal communication skills
• Ability to adapt to a rapidly changing environment

Benefits

• Competitive pay, annual bonuses, and top-performer recognition
• Comprehensive health, family, and retirement benefits
• Flexible work options, generous PTO, and wellness programs
• Professional growth through learning platforms, mentorship, and leadership programs
• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council