[Hiring] Pricing & Contract Operations Analyst @Datavant

Role Description

Datavant is looking for a detail-oriented and analytical Contract Pricing & Billing Specialist to review customer contracts, implement pricing and billing requirements, and manage complex and manual billing processes. The ideal candidate will have strong Excel and problem-solving skills, work independently, and communicate effectively with customers and cross-functional teams. This role supports customer onboarding, accurate and timely invoicing, and the resolution of pricing and billing discrepancies.

• Review customer contracts to identify pricing, billing, and invoice requirements.
• Partner with Sales and Implementation to support customer onboarding and accurate billing setup.
• Set up and maintain customer pricing and billing terms, including changes and effective dates.
• Manage complex and manual billing processes to ensure accurate and timely invoicing.
• Investigate pricing and billing discrepancies, resolve issues, and escalate unclear terms or exceptions for approval.
• Participate in customer and stakeholder calls to address billing questions and coordinate resolutions.
• Create and manage Jira tickets for pricing updates, billing issues, and system enhancements.
• Collaborate with and serve as a resource for Datavant on corporate systems, technical development and engineering teams on modifications or new billing requirements.
• Coordinate with Accounts Receivable on payment application research and billing inquiries.
• Handle Datavant system billing for customers and perform system administration duties as assigned by the manager.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, or a related field preferred.
• 5+ years of experience in billing operations, finance, or contract management, or an equivalent combination of education and experience.
• Experience reviewing customer contracts and translating pricing and billing terms into accurate system setup and bulk invoicing processes.
• Experience managing billing, researching discrepancies, and resolving complex billing issues.
• Experience working directly with customers and partnering with Sales, Implementation, Product, Accounting, and Accounts Receivable.
• Experience with ERP or billing systems, such as Oracle, NetSuite, or Salesforce, and Jira ticketing.
• Experience supporting complex or high-volume billing, documenting procedures, and improving reports and processes.
• Experience in healthcare, provider contracting, or reimbursement environments is a plus.

Requirements

• Strong analytical skills to independently resolve billing discrepancies and escalate exceptions.
• High attention to detail and ability to manage multiple accounts and billing deadlines.
• Excellent communication and customer service skills, including working with customers and cross-functional teams.
• Proficiency in Microsoft Excel preferred, including pivot tables, VLOOKUP/XLOOKUP, formulas, and data analysis.

Benefits

• The estimated total cash compensation range for this role is: $64,000 — $75,000 USD.
• We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.
• Datavant is an Equal Employment Opportunity employer.