[Hiring] Premium Auditor I @Liberty Mutual

Role Description

Our professional auditors are integral to our company's mission by ensuring the financial integrity of premium development. In this role you will examine policyholders' operations and financial records to ensure exposures (such as payroll, sales) are accurately calculated within strict insurance guidelines and communicate audit findings through detailed formal reports.

• Support the Premium Audit Quality Program by independently reviewing low- to medium-complexity audits, validating classifications, exposures, premium, and regulatory compliance, supporting quality workstreams, and analyzing and reporting findings.
• Resolve audit disputes and complex corrections by analyzing documentation, coordinating with internal stakeholders, agent/brokers and customers (insureds), completing revisions, and escalating concerns as needed.
• Respond to technical Premium Audit questions from policyholders, business partners, and agents/brokers.
• Evaluate policyholder operations, accounting records, policy systems, and supporting documentation, and clearly communicate audit review results through effective verbal communication, defensible work papers, and written correspondence.
• Lead and support projects that improve Premium Audit processes, quality, and customer experience.

Qualifications

• Review appropriate audit documentation and/or company policy systems, to determine auditable exposures and coverages provided by the policy and plan audit strategy.
• Investigate policyholder operations to obtain actual exposures, verify classifications as they apply to the policy and ensure conformity to various state laws and insurance regulations for the appropriate audit period.
• Prepare detailed work papers and written correspondence in support of audit findings.
• Identify issues to be communicated and socialize the audit information to appropriate stakeholders (i.e., Central Processing, Distribution, Underwriting, Agent/Broker, etc.) to elaborate on current risk conditions or initiate necessary changes to the policy contract.
• With minimal oversight, schedule audit appointments with policyholders taking into account priority of assignments, and location within assigned territory.
• Exhibit effective workload management skills through efficient time utilization including managing work-in-process and documenting progress for appropriate stakeholders/management.
• Perform routine administrative tasks such as: Time Tracking Expense Reports, Mileage Reports, etc.
• As requested, assist with complex audits and/or special projects.

Requirements

• Premium Audit experience is required.
• Employees may apply for a new role after completing 12 months of employment in their current position.
• Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team.

Travel

• 10%