Role Description
The mission of the Portfolio Controller is to own the financial performance, business plan, and long-term value of an assigned portfolio of approximately 30 self-storage properties to ensure the optimization of our resources for SIG's investors. The Portfolio Controller is the single accountable captain of each assigned asset; monitoring and informing strategy, pricing, budget, capital expenditures, and verifying financial and operational integrity.
Key Performance Indicators
-
Portfolio NOI & Budget Performance: Actual NOI vs. budgeted and underwritten NOI, portfolio-weighted; controllable opex vs. budget.
-
Revenue Management & Pricing Optimization: Revenue vs. budget; RevPAF growth; ECRI execution; realized rate and economic occupancy vs. plan and vs. competitor rates.
-
Investor Return & Business Plan Execution: Return pace vs. underwriting (IRR / equity multiple); distributions on schedule; 5-year plan milestones hit; investor reporting approved on time.
-
Capital, Debt & CapEx Stewardship: Covenant compliance; refinance and capital needs managed ahead of deadlines; CapEx delivered within budget and on projected ROI.
-
Financial Controls & Compliance Integrity: AP/AR verified; taxes, insurance, and fees paid on time; licenses and certificates of occupancy current; property tax appeals executed; audit findings resolved.
Outcomes
-
Own the asset-level business plan and five-year strategy for the portfolio. Define what success looks like for each asset and be the voice that keeps the plan on track.
-
Own the annual budget and reforecast with District Managers, Capital Markets, and the Director of Asset Management, setting the NOI, revenue, and expense targets the field executes against.
-
Work with revenue manager on pricing and revenue strategy ECRI plans, occupancy optimization by unit type, and rate positioning against live competitor rates and hand Operations a clear framework to run.
-
Command property tax as an NOI lever; know every tax comparable in each market, drive assessment appeals, and verify assessments and accruals.
-
Verify financial integrity each period. Know all rents collected and all bills paid; property tax, sales/use and other taxes, and insurance paid on time; utility bills reviewed for anomalies; the asset's tax return reviewed for preparation.
-
Manage the capital stack and debt, assess refinance and private-debt needs, track covenants, and flag capital needs well ahead of deadlines.
-
Own CapEx planning and the project roadmap and show measurable performance gains from success-based capital projects.
-
Keep every asset compliant and entitled with necessary business licenses, certificates of occupancy, the master lease, full tenant lease inventory (audited), and unit-type, commercial, and office lease agreements. Close out facility audit findings with a documented plan.
-
Own the market and physical asset condition and contracts (signage, lighting controls, landscaping, security monitoring, and utility, internet, and phone agreements).
-
Steward the investor relationship at the asset level. Approve monthly investor reporting, field and approve investor inquiry responses.
-
Track BOV and return targets to produce corrective βget-rightβ plans and data for quarterly reviews.
-
Drive performance through the field operations team and third parties through a regular call cadence, and stay close to DM and PM staffing, hiring, and transitions.
Competencies
-
Financial and Analytical Rigor: Reads a P&L, a cash-flow model, and a debt schedule fluently, and grounds every call in underwriting, variance, and return math.
-
Ownership and Accountability: Runs each asset like its captain. The buck stops here across finance, compliance, and operations oversight, and nothing falls through the cracks across a large portfolio.
-
Influence: Gets District Managers, third-party managers, and Marketing to perform even though they don't report to Asset Management. Builds authority through data and follow-through, not title.
-
Controls Mindset: Catches the missed tax payment, the lapsed certificate of occupancy, and the utility anomaly before they become losses. Trusts the numbers only after verifying them.
-
Investor Stewardship: Treats investor capital as a fiduciary responsibility, reports honestly including bad news, and defends returns when it's easier not to.
-
Judgment and Timing: Knows when to raise rates, spend capital, refinance, hold, or sell, and weighs risk against timing in a changing market.
-
Communication: Presents asset and portfolio performance credibly to the founders, the CIO, lenders, and investors, and explains results, risks, and recommended actions concisely.
Qualifications
-
Bachelorβs degree required (Finance, Real Estate, Business, Economics, or related field).
-
8β10+ years in commercial real estate asset management, financial analysis, portfolio analysis, or similar analytical CRE role (self-storage preferred but not required).
-
4+ years driving NOI performance and growth on US-based or REIT portfolios consisting of 20+ properties.
-
Demonstrated track record of meeting or exceeding target investor returns for assets under management.
-
Advanced Excel required (financial modeling, lookups, pivot tables, breakeven analysis).
-
Experience with BI tools, asset databases, or reporting platforms preferred.
-
English Proficiency: Advanced professional fluency in English is required, including the ability to communicate clearly and confidently in meetings, presentations, email, and other business communications with U.S.-based internal and external stakeholders.
-
Ability to work full-time and maintain significant overlap with U.S. business hours, including evening or overnight schedules as needed.
Remote Work Requirements
-
Dedicated home office or professional remote work environment.
-
Reliable high-speed internet connection capable of supporting video conferencing and daily business operations.