[Hiring] Payroll Tax and Compliance Analyst @Twilio

Role Description

Join the team as Twilio’s next Payroll Tax and Compliance Analyst. We are seeking a highly skilled Payroll Tax and Compliance Analyst to oversee payroll employment taxes, regulatory adherence, and mobility compliance across APJ and EMEA regions. As a fast-growing tech company, our workforce is highly mobile. You will serve as the subject matter expert on complex tax laws, social security frameworks, and multi-country remote worker regulations. Reporting directly to the Director, Global Payroll, you will suggest risk-mitigation strategies and ensure seamless compliance for a dynamic, global team.

Responsibilities

• Tax Oversight: Manage all payroll tax compliance, filings, and reconciliations across the APJ and EMEA regions, covering Australia, Singapore, India, Hong Kong, Japan, Sweden, Estonia, Spain, Ireland, UK, Germany, Belgium, France, Poland.
• Mobility Tracking: Monitor employee movement across countries and international borders to ensure accurate tax withholding.
• Nexus Assessment: Evaluate corporate tax footprint implications resulting from remote worker locations.
• Social Security: Ensure correct application of local social security taxes and international totalization agreements.
• Regulatory Research: Track changing tax laws, statutory rates, and local compliance requirements in all active jurisdictions.
• Agency Management: Act as the primary point of contact for tax authorities, external auditors, and local payroll partners.
• Year-End Reporting: Lead year-end tax reporting processes for all countries in APJ & EMEA and follow local country statutory filings.
• Process Optimization: Build scalable internal workflows to automate tax adjustments for mobile employees.

Qualifications

• Experience: 3+ years of payroll tax and compliance experience, ideally within a high-growth technology company.
• Geographic Scope: Proven expertise in APJ & EMEA local taxes & social security.
• Mobility Expertise: Advanced knowledge of multi-country taxation, trailing liabilities, and cross-border remote work risks.
• Technical Skills: Proficiency with global payroll platforms (e.g., Workday, Deel, etc).
• Communication: Exceptional ability to translate complex statutory tax laws into clear, actionable corporate policies.

Requirements

• Desired Expertise: Expertise in APJ & EMEA payroll regulations (e.g., Australia, Singapore, India, Japan, Hong Kong, Sweden, UK, Spain, France, Germany, Ireland, Poland, Belgium).
• Certification: Certified Payroll Professional (CPP) or equivalent international certification.
• Experience: Experience navigating compliance for equity compensation (RSUs, stock options) across multiple tax jurisdictions.

Location

This role will be remote, and based in Ireland.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• And much more (offerings vary by location)