[Hiring] Payments Analyst @Pearl

Role Description

As a member of the Finance team within a global e-commerce membership organization, the Payments Analyst provides analytical support across payments performance, testing, and process optimization. This role analyzes payment data to identify opportunities for improvement and optimization.

• Conduct in-depth payment data analysis to identify patterns, trends, and improvement opportunities
• Identify opportunities to optimize payment processes, enhance customer experience, and drive revenue growth
• Support testing initiatives through sample sizing, monitoring, and readouts
• Partner with cross-functional teams on payment performance and optimization initiatives
• Respond to ad-hoc analytical requests and translate findings into clear, actionable insights
• Create and maintain dashboards and reporting tools that provide visibility into key payment metrics
• Provide data-driven recommendations to improve authorization rates and overall payment performance
• Explore practical ways to use AI tools to accelerate analysis, automate repetitive tasks, support testing workflows, and improve reporting

Qualifications

• 2–4+ years of experience in a highly analytical consumer, marketplace, fintech, or similar data-driven business
• Proven track record of delivering actionable insights using data
• Strong SQL skills for efficient extraction and analysis of data from complex datasets (must-have)
• Strong visualization skills in Power BI (preferred), Tableau, Looker, or similar BI tools
• Strong Excel skills
• Ability to take ownership of analytical projects and move from data extraction to interpretation, insights, and recommendations
• Collaborative mindset and ability to work effectively in cross-functional teams
• Experience using AI tools, or strong openness to adopting them in day-to-day analytical work
• Nice to have: experience in payments, acquirer/processor/payment gateway environments, or high-risk merchant space
• Nice to have: exposure to A/B testing or experimentation

Our Commitment to an Inclusive Workplace

We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. Pearl is committed to an inclusive workplace. Pearl is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent

Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process.