[Hiring] Partner Billing Specialist @Motive

Role Description

The Partner Billing Specialist oversees the execution and stewardship of partner-related billings. Acting as the critical bridge between external partners, the Motive Billing and Finance teams, and Motive Partnerships teams, this role ensures accurate, compliant, and timely payments and invoicing across various partner programs, including Insurance, Strategic, Franchise, and Networks.

In this role, you will be a key individual contributor responsible for managing accurate and timely coordination with our partners. You will play a pivotal part in maintaining the financial health of our partnerships by forecasting, managing Purchase Order (PO) requisitions, and overseeing end-to-end approval processes to ensure seamless execution.

What You'll Do

• Billing & Invoicing Execution
  • End-to-End Invoicing: Ensure accurate and timely payments to, and invoices from, diverse Partner programs (Insurance, Strategic, Franchises, and Networks).
  • PO Management & Forecasting: Manage and forecast Purchase Order (PO) requisitions, driving the approval processes to ensure compliance and prevent payment delays.
  • Partner Coordination: Act as the primary financial liaison, taking responsibility for accurate and timely coordination with external partners to resolve billing inquiries and ensure alignment.
• Data Stewardship
  • System Integrity & Querying: Write and execute SQL queries on Snowflake to properly maintain and steward Partnerships-related charges originating from Finance, Product, and Quote to Cash tables in Google Sheets.
  • Cross-Functional Alignment: Work closely with the Partnerships Operations Manager to maintain the accuracy of this data and ensure reliable reporting.
• Payout Logic & Tracking
  • Partner Onboarding: Collaborate with the Partnerships Operations Manager to financially onboard new partners into the Motive ecosystem across key tools.
  • Financial Frameworks: Define payout logic and maintain active trackers to ensure transparent and accurate revenue shares and payouts.

Qualifications

• 4-6 years of professional experience in Operations, Business Administration, Partnerships, or a related analytical field.
• Experience in Billing, Finance Operations, Partner Operations, or Accounts Payable/Receivable is highly preferred.
• Willingness to learn new skills and tools to drive continuous improvement.
• Experience in, or a strong willingness to learn, SQL and new AI tools.
• Strong sense of accountability for both individual and team goals.
• Highly organized and self-sufficient in managing complex PO requisitions and approval workflows.
• Excellent communication and relationship-building skills.
• Strong capability in data stewardship and utilizing tools like Google Sheets/Excel.

Requirements

• Ability to write and execute basic SQL queries.
• Capability to navigate ambiguity and make sound decisions independently.
• Proactive in seeking guidance or escalating complex issues when necessary.

Benefits

• Impact: Be a foundational pillar for our partner ecosystem, ensuring financial operations run flawlessly.
• Market Opportunity: Support partners in distributing essential AI-driven technology.
• Culture: Enjoy autonomy to drive operational excellence within our partnerships billing processes.