[Hiring] Mortgage Underwriter & Fulfillment Specialist @The HR Pro

Role Description

This is a remote position. This is a confidential search being managed by The HR Pro on behalf of our client. Full details regarding the client will be shared with shortlisted candidates during the interview process. Our client is an independent mortgage brokerage based in Alberta, focusing on providing clients with expert guidance, access to multiple lending options, and a seamless mortgage experience from start to finish while building long-term relationships. This is not a sales role.

This opportunity is ideal for an experienced mortgage professional who enjoys the operational side of the business, coordinating mortgage fulfillment activities, managing lender conditions, maintaining compliance standards, supporting client communication, and ensuring mortgage transactions move efficiently from application through funding. Strong mortgage underwriting knowledge is important, as are skills in fulfillment, file management, compliance, and lender coordination.

The successful candidate will play a key role in supporting clients, lenders, and referral partners by managing the underwriting, fulfillment, documentation, and compliance requirements necessary to deliver a seamless mortgage experience.

This is a fully remote position. While we welcome applications from across Canada, preference will be given to candidates located in Alberta. Candidates outside Alberta must be licensed in Alberta.

Qualifications

• Minimum 5 years of experience in mortgage fulfillment, underwriting support, mortgage administration, or mortgage operations within the Canadian broker channel
• Strong understanding of the mortgage process from application through funding
• Experience working with lender submissions, conditions, document collection, and fulfillment activities
• Familiarity with A, B, alternative, private, and credit union lending environments
• Working knowledge of mortgage underwriting principles and lender guidelines
• Experience reviewing income documentation, credit reports, and supporting mortgage documentation
• Strong attention to detail with a focus on accuracy, compliance, and file quality
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Ability to manage multiple files and competing priorities simultaneously
• Comfortable working independently in a fully remote environment
• Proactive, resourceful, and solution-oriented approach to problem solving
• High level of professionalism and commitment to client service

Requirements

• Active Mortgage Agent or Mortgage Broker license in Alberta
• Experience using Finmo, Filogix, Jungo, and Salesforce
• Experience working with self-employed borrowers, rental property financing, and alternative lending scenarios
• Exposure to commercial or development financing
• Experience supporting a high-volume mortgage professional or brokerage environment
• Fluency in Tagalog is an advantage

Benefits

• Remote work flexibility
• Opportunity to work with a reputable independent mortgage brokerage
• Supportive team environment