[Hiring] Mortgage & Credit Analyst @Elephant Teams

Role Description

Are you an experienced loan and credit analyst with strong communication skills and sharp attention to detail? Join us at Elephant Teams and work with our client, as they expand their team in the Philippines while managing end-to-end finance applications from lodgment to settlement with minimal supervision.

You will be responsible for efficiently processing loan applications, ensuring accuracy and compliance with all regulatory requirements and delivering an outstanding customer experience.

What You’ll Be Doing:

• Support clients through the full loan cycle, from application to settlement.
• Process loan applications with accuracy and efficiency, ensuring compliance with all regulatory requirements.
• Assess creditworthiness, review financial documents, and help determine if a loan is a suitable risk.
• Ensure a smooth and professional lending experience with a strong focus on detail and client service.

Your main responsibilities:

• End-to-end Loan Processing & Administration:
  • Confidently manage the full lifecycle of finance applications from initial lodgement through to final settlement.
  • Review and package Residential and Commercial Loans.
  • Execute all administrative tasks, data entry, and documentation management with high precision, ensuring compliance and efficiency across loan facilities.
• Pipeline & Workflow Management:
  • Organise and oversee multiple loan pipelines concurrently in a systematic, structured manner.
  • Prioritize tasks effectively to maintain momentum, meet strict deadlines, and deliver high-quality support.
• Credit Analysis & Compliance:
  • Assess borrower creditworthiness with high analytical accuracy.
  • Apply a solid understanding of Australian banks’ lending policies and frameworks to assist with structuring deals within Lender Policy.
  • Maintain a clear audit trail of internal/external compliance standards ensuring all applications meet strict regulatory industry standards.
• Stakeholder Communication:
  • Serve as a strong, effective communicator by managing professional interactions with mortgage brokers, clients, and lenders.
  • Follow up directly with clients to collect required documentation and progress applications.
  • Provide consistent, proactive updates on application progress and handle all queries in a structured manner.

Qualifications

• Minimum 2+ years’ experience in broking support or credit analysis.
• Experience working as a loan processor or credit analyst servicing Australian clients.
• Fluent written & spoken English with excellent interpersonal skills.
• Tech-savvy with the ability to quickly learn digital tools to manage workflows and streamline loan processing.
• Exceptional accuracy specifically in data input.
• Stable fiber connectivity with a minimum bandwidth of 50 Mbps.

Benefits

• Fully Remote Work: WFH, always. We set you up with all the best equipment you need to work from home effectively.
• Competitive Compensation: A competitive salary package commensurate with your experience and skills.
• Team Events: We organise regular on-the-ground events for all our Elephant Teams staff members.
• Professional Growth: Opportunity to work alongside some of the best Australian companies & executives and further your career.