[Hiring] Middle Office Services Specialist @PNC

Role Description

As a Mid Office Services Specialist within PNC's Private Bank organization, you will be based in various locations including Pittsburgh, PA, Cleveland, OH, Grand Rapids, MI, Louisville, KY, Indianapolis, IN, Atlanta, GA, Jacksonville, FL, San Diego, CA, Phoenix, AZ, or potentially any other Private Bank hub location.

The expected schedule for this role is Monday through Friday, 8:00 AM to 5:00 PM Pacific Time (11:00 AM - 8:00 PM EST). Candidates will need to be available to work during these core business hours.

• Responsible for managing the loan process from application to booking.
• May involve some client interaction.
• Work with banking advisors and partner with underwriting, doc prep, booking, and funding teams.

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Under limited guidance, completes a variety of highly technical, complex, client transactions.
• Reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures.
• Proactively identifies and manages risk, involving external and internal counsel as needed and other business units throughout PNC.
• Meets directly with clients and internal and external partners to address and resolve various matters relating to client requests.
• Serves as point person for all internal partners on all matters pertaining to the middle-office processes for complex client requests.
• Actively seeks out and engages in continuing education to support skill-building and development of overall knowledge.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

• Preferred Skills: Corporate Accounting, Credit Risk Analysis, Decision Making, Financial Management, Financial Operations, Results-Oriented, Revenue Recognition
• Competencies: Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Solving
• Work Experience: Typically requires a university/college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Education: Bachelors
• Certifications: No Required Certification(s)
• Licenses: Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
• Language Assessments: No Required or Preferred Language Assessments

Requirements

• Base Salary: $41,250.00 – $68,750.00
• Salaries may vary based on geographic location, market data and on individual skills, experience, and education.
• This role is incentive eligible with the payment based upon company, business and/or individual performance.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Paid time off, including maternity and/or parental leave, paid holidays, occasional absence days, and vacation days

Application Window

Generally, this opening is expected to be posted for two business days from 10/09/2026, although it may be longer with business discretion.