[Hiring] Manager, Accounts Receivable & Collections @Mitratech

Role Description

As a hands-on leader on our Business Operations team, you will:

• Deliver accurate accounts receivable reporting, stronger collections, and lower bad debt.
• Own key receivables decisions and partner across the business to help scale collections and cash application work.

Essential Duties & Responsibilities:

• Drive timely collection of outstanding receivables across all subsidiaries by owning a monthly past-due file, partnering with collectors, and reviewing priorities with the Senior Manager.
• Reduce delinquency and bad debt by developing collections strategies, resolving high-risk accounts, and managing our external collections agency, including tracking recoveries and settlement turnaround and reporting on its effectiveness.
• Ensure sound financial decisions by reviewing write-offs, refunds, journal entries, and Salesforce quotes with nonstandard payment terms, and approving settlements within delegated authority alongside Legal.
• Deliver accurate receivables reporting and build repeatable reports that reduce inbound questions on past-due balances, churn dates, retention records, and open cases.
• Strengthen partnerships with Sales, Customer Success, Legal, Finance, and Business Applications by resolving disputes and setting payment plans.
• Keep stakeholders aligned by assisting or leading recurring Collections Review and monthly leader and account manager meetings, and presenting trends, concerns, and open items with leadership to relevant audiences.
• Develop and coach direct reports through regular 1:1s and performance discussions, and provide guidance to the cash application team, which remains under the Senior Manager.
• Improve scalability by documenting policies and procedures and optimizing collections and receivables tools with Business Applications.
• Support audit readiness and compliance as a point of contact for external audits.

Qualifications

• 7+ years of progressive experience in accounts receivable, collections, credit, or cash application, including management or senior experience with decision authority and leading teams, ideally including globally distributed teams.
• Extensive knowledge of collections and receivables accounting, including external audits and managing third-party collections agencies.
• Strong CRM, ERP, and I2C tooling experience (Salesforce and NetSuite preferred), plus reporting and dashboard experience, using business intelligence tools where appropriate.
• Analytical, detail-oriented problem solver with sound judgment and strong communication skills, able to work independently and present financial information to finance and non-finance audiences.
• Preferred: M&A integration experience in a private equity-backed, multi-entity B2B SaaS environment, including aligning collections policies and consolidating receivables across entities.

Requirements

• Bachelor's degree preferred in Finance, Accounting, Business, or a related field; equivalent experience considered.
• This role can be performed 100% remote anywhere in the US.
• Anticipated Pay Range: $100,000 – $105,000 Annually USD.
• Final compensation will be determined based on the candidate’s experience, skills, and qualifications.
• Total compensation includes US employee benefits and annual bonus eligibility.

Benefits

• Health, Dental & Vision Insurance *
• 401 (k) + Employer Match *
• Open PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
• STD, LTD & Group Life Insurance
• Paid Parental Leave
• Pet Insurance
• FSA & HSA Options
• Employee Assistance Program

• Remote Work
• Career Advancement & Professional Development Opportunities
• Employee Recognition
• LinkedIn Learning Platform