[Hiring] Manager, Accounts Receivable & Collections @The Wright Center for Graduate Medical Education

Role Description

The Accounts Receivable & Collection Manager is responsible for the oversight of the daily operation of AR, Aging, Payment Posting, and Collection through the direct management of the AR/Payment Posting/Collection team. This position is responsible to ensure the accuracy and timeliness of payments.

• Successful resolution of outstanding patient and payer payments
• Address claim denials, underpayments, incorrect payer adjudication, payment appeals, and grievances
• Work closely with AR Medical Payment Supervisor and Finance team
• Manage the daily workload of the AR/Payment Posting/Collection team
• Ensure payments are posted within 5 – 7 days of bank deposit
• Monitor AR over 60 days
• Monitor collection processes to determine cash flow improvement opportunities
• Ensure compliance with federal/state laws and regulations and billing and collection policies
• Perform ongoing trend analysis to ensure compliant contractual third-party payer reimbursement
• Actively participate in staff development, training, and assessments
• Perform ongoing trend analysis of third-party payer denials
• Establish and monitor best practices and standards to control data integrity and quality
• Prepare weekly aging report for items needing follow-up with insurance carriers
• Review applicable denial sheets and ensure timely account management by staff
• Implement and monitor collection procedures to minimize write-offs and maximize cash collection
• Document and implement policies and procedures
• Establish and maintain proper internal control
• Assist the VP, Controller Revenue Cycle with compliance and site review of Chapter 16 of the Health Center Program Compliance Manual

Qualifications

• Bachelor’s or Associate Degree in Accounting/Finance/Healthcare Administration, or related field preferred
• Equivalent experience considered
• 3-5 years of supervisory experience required
• 6-10 years’ experience in Accounts Receivable and Collections
• Strong analytical thinking
• Excellent verbal and written communication skills
• Detail oriented and timely delivery of projects
• Excellent problem solving, time management, and organizational skills
• Experience with electronic medical records
• FQHC multi-specialty billing and coding experience preferred
• Experience in Excel and Word preferred