[Hiring] Manager - Accounting Services Delivery @Safeguard Global

Role Description

The Manager - Accounting & Entity Management will be responsible for managing a portfolio of global clients from a Technical Accounting & Service delivery perspective, utilizing significant client relationship experience for timely & accurate delivery of accounting services to empower our client’s growth ambitions.

• Provide coaching to team members and maintain a positive work environment.
• Ensure that the team performs the scope of work effectively while delivering exceptional service to existing customers.
• Allocate resources effectively to meet work objectives and deadlines.
• Responsible for the delivery of relevant Accounting & Entity management contracted tasks.
• Responsible for Procedures & processes documentation (Process level, client level, country level).
• Responsible for Client satisfaction under their portfolio.
• Work with other client-facing managers to manage client escalations through to resolution.
• Input to the ongoing Development on AEM Service Portfolio, Oversight on AEM Profit & Loss.
• Work closely with other departments to understand processes and provide insights.
• Make recommendations for improving effectiveness of policies and procedures.
• Adhere to and demonstrate the Safeguard Global company values leading by example to direct reports.

Qualifications

• 5+ years operations experience, preferably in accounting services.
• 2+ years experience as supervisor or team leader.
• In-depth knowledge of building efficient business processes and team performance metrics.
• Demonstrated record of experience in planning and managing at both a strategic and operational level.
• Demonstrated track record of growing internal talent and preparing people for new and expanded responsibilities.
• Demonstrable knowledge of Team organization changes and its impact on performance.
• In-depth knowledge of Accounting Principles and Accounting & Entity Management services.
• Excellent oral communication skills and the ability to resolve misunderstandings diplomatically.
• Consultative abilities & interpersonal skills with varying levels of customers and partners.
• Excellent prioritization skills in a dynamic, rapidly changing environment.
• Demonstrate flexibility & adaptability in challenging situations.
• Significant problem-solving skills that show a flair for creativity.
• Superior demonstrable customer service skills.

Benefits

• Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs in your schedule.
• Generous leave: Competitive leave package including paid bonding leaves for new additions to your family.
• Make a difference: 2 paid charitable days off to contribute to causes you believe in.
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
• International environment: Grow your network internationally and collaborate across the world.
• Human centered culture: Emphasizing the people factor in everything we do.
• Learning: Access to 2 learning platforms for continuous growth.

Company Description

Safeguard Global enables global expansion without the risk by helping 1,500+ customers recruit, hire, manage, and pay employees in nearly 190 countries.