[Hiring] LTD Benefit Specialist @Aflac, Incorporated

Role Description

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way.

This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful in this role?

• Strong math aptitude required
• Proficient in Microsoft office products with strong Excel skills
• Strong teamwork skills
• Strong analytical skills with attention to detail
• Highly developed written and verbal communication skills
• Strong Customer orientation – focus and desire to provide excellent customer service
• Group Disability Experience, preferred

Qualifications

• High School Diploma
• Two to five years of work related experience
• Or an equivalent combination of education and experience

Requirements

• Bachelor's Degree in Business Administration or related field (preferred)

Principal Duties & Responsibilities

• Calculates pre-disability earnings, COLAs, deductions, offsets, overpayments, underpayments and other ongoing financial work in accordance with the provisions in the group disability policies.
• Responsible for the application of policy provisions related to pre- and post-disability financial calculations.
• Provides an ongoing review of claimant return to work earnings calculations.
• Reviews offset coding in the claims payment system for known offsets and adjusts as necessary.
• Reviews and ensures the accuracy of the benefit components in the claims payment systems.
• Reviews documentation and coding for the disability benefit taxability, including FIT, SIT, FICA.
• Demonstrates strong communication around financial aspect of claim to be available to the Case Managers for calculation explanations.
• Makes Policyholder/Insured calls as necessary and appropriate to obtain missing financial information.
• Performs other duties as required.

Benefits

• Medical, dental, and vision coverage
• Prescription drug coverage
• Health care flexible spending
• Dependent care flexible spending
• Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
• 401(k) plans
• Annual bonuses
• Opportunity to purchase company stock
• 11 paid holidays
• Up to 20 days PTO to be used for any reason
• State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
• Compliance with all applicable leave laws, including sick and safe leave, and adoption and parental leave