[Hiring] Loan Processor - Specialist @Iron Core Rentals

Role Description

We are looking for a Loan Processor/Loan Specialist to manage loan files from application to closing for our Modesto Ops. This is a borrower and lender facing coordination role (not a sales role) focused on keeping files moving, documentation complete, and communication tight across borrowers, loan officers, and wholesale lenders. This is a fully remote, full-time position (US & LatAm-based welcomed). This position is remote in Mexico.

• Manage a pipeline of active loan files from intake through closing, tracking status, and next steps in the CRM/pipeline system.
• Collect, review, and organize borrower documentation (income, assets, credit, property) for completeness and accuracy.
• Submit loan files to wholesale lenders and respond to underwriting conditions in a timely manner.
• Communicate with borrowers to request missing documents, provide status updates, and answer non-negotiation process questions.
• Coordinate with title, escrow, and appraisal vendors to keep closing timelines on track.
• Maintain accurate, compliant file documentation in line with non-QM lending and investor requirements.
• Escalate any borrower questions involving rate, term, or loan structure decisions to a licensed loan officer.
• Update leadership/loan officers on file status, bottlenecks, and at-risk closings.
• Follow the internal ClickUp workflow and communication SOP for task tracking and status updates.

Qualifications

• 2+ years of mortgage loan processing experience (non-QM, conventional, or a mix).
• Working knowledge of the mortgage file lifecycle: application, disclosures, underwriting conditions, closing.
• Experience in submitting files to wholesale lenders and clearing underwriting conditions.
• Strong organizational skills and comfort managing multiple files/deadlines simultaneously.
• Professional written and verbal English for borrower and lender communication.
• US-based, authorized to work in the US.
• Reliable internet and remote work setup; ability to work Pacific Time business hours.

Requirements

• Experience specifically in non-QM lending.
• Familiarity with Go High Level (GHL) or similar mortgage CRM/pipeline tools.
• Prior experience in a California-based brokerage.
• Bilingual English/Spanish (C2+).
• Familiarity with ClickUp or similar project management tools.
• Prior NMLS licensure (even if not required for this specific role), a plus for future growth into a licensed position.
• Full knowledge of Fannie/Freddie/FHA guidelines.
• Understanding of DTI/Credit Score/LTV's tricks to DU/LP approvals.