[Hiring] Loan Processor II @Truist

Role Description

Responsible for ensuring the timely and accurate funding of dealer contract packages. Eliminate dealer/customer fraud by ensuring proper and thorough verification is completed on all loan packages according to company and regulatory policies and guidelines. Provide training and management assistance to Loan Processor I teammates when necessary. Provide a high level of professional service to dealer client base.

• Work as a team member with the underwriting and sales staff to accomplish monthly loan volume objectives.
• Assist with training and supervision of Loan Processor I as required.
• Ensure all contract and applicant information is accurately verified and entered into Origenate prior to funding in the loan servicing system.
• Ensure compliance with all guidelines and policies to meet targeted risk tolerance.
• Follow-up with dealer clients on any outstanding stipulations, verifications, or documents needed to complete the processing of loans.
• Meet or exceed Loan Processor production targets.
• Build and maintain strong relationships with dealer client base.
• Assist branch or business center in managing dealer and customer fraud by ensuring thorough and proper verifications are being completed.
• Escalate any potential problems that may result in fraud or losses to management.
• Ensure timely filing of Unusual Financial Observations (UFO) in accordance with company policies and procedures.
• Assist management to ensure business center complies with all corporate guidelines and policies as well as all Federal and State regulations.
• Other critical tasks and duties assigned.

Qualifications

• High School diploma or equivalent education and related training or experience.
• Two years of experience or equivalent training.
• Excellent problem solving skills.
• Excellent analytical ability.
• Excellent written and verbal communication skills.
• Excellent organizational skills.
• Excellent time management skills.
• Ability to work in fast paced environment.
• Ability to work flexible schedule and overtime, as needed.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Requirements

• Bachelor’s degree in Business or related field, or equivalent education and related training or experience (preferred).
• Previous experience in finance/credit related industry (preferred).
• Knowledge of credit verification process and related documents (preferred).
• Bilingual (preferred).

Benefits

• Medical, dental, vision, life insurance, disability, accidental death and dismemberment.
• Tax-preferred savings accounts and a 401k plan.
• No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during the first year of employment.
• 10 sick days (also prorated) and paid holidays.
• Potential eligibility for defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.