Role Description
The Loan Processor is responsible for reviewing loan applications, creating condition checklists, reviewing conditions with borrowers, and clearing conditions. The Loan Processor is also expected to work within the Loan Counselor/Closing team and be available for customer contact as needed.
Functions and Responsibilities
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55% Process Loans
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Occasionally work on FHA/VA loans.
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Utilize technical knowledge of the mortgage industry in unison with specific knowledge of relocation policies and practices to underwrite loan files, collect and review documentation, and create loan decisions to ensure the highest level of customer service.
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Make independent decisions based on interpretations of mortgage lending guidelines to create condition checklists and communicate with borrowers to acquire required conditions.
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Analyze data and appraisals specific to providing secondary with loans acceptable to the secondary market.
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Deliver loans, which are in purchasable condition, to the Secondary Department.
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Submit loans through underwriting systems, underwriters and/or investors for approval.
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40% Communicate with Borrowers & Interested Parties
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Interface with team including Borrower, Loan Counselor, and Closer.
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Rely on technical knowledge of the mortgage industry to communicate the approval process to borrowers and provide critical information to enable them to understand the process.
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Rely on skills to communicate and interact with agents, underwriters, and team to provide key information to borrowers to successfully bring loans to closure.
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5% Training
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Complete all positional skills sets presented in the Training Program.
Qualifications
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Mortgage Banking or related field with loan operations experience preferred.
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Annual volume of 200 closed loans.
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Expectations include maintaining scores of at least 75% or higher on all position metrics.
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Have a basic knowledge of the mortgage process.
Requirements
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High School diploma required.
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College degree preferred.
Benefits
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Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan, and more.
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Benefits are based on employment status and may not be available for temporary or non full-time employees.
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Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications.
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The final compensation will be determined during the hiring process based on these considerations.
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For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range.