[Hiring] Loan Operations Senior Specialist II @South State Bank

Role Description

Primary function is to help manage special initiatives, projects and remediations. Responsible for being proficient with and performing all critical job functions within the Loan Operations Department.

• Loan booking
• Loan maintenance
• Payment processing
• Insurance and escrow tracking/processing
• Collateral release processing
• Credit disputes

Helps to balance workloads in all departments of Loan Operations in times of short staffing and high volumes. Assists management in ensuring production deadlines/SLAs are met and that a high level of accuracy is maintained; update departmental procedures; train/cross-train employees within the department; ensures compliance with SouthState Code of Business Conduct and Ethics and other operating procedures.

Qualifications

• High School diploma required; bachelor’s degree preferred
• A minimum of 3 years of experience in a Loan Operations role is required
• Knowledgeable of loan documents and in loan servicing functions including consumer, commercial and mortgage loans
• Knowledge of Federal and State regulatory items is required
• Experience with FiServ Premier Systems (including Navigator and Director) is preferred
• Proficiencies in Excel, PowerPoint, Word, Visio

Requirements

• Assist in managing through Loan Ops special projects and remediations
• Balance workloads within Loan Operations in areas that are short staffed or experiencing high volumes
• Perform all critical job functions within Loan Operations as needed
• Review and update departmental procedures and assist management with process improvements
• Review and maintain various departmental reports to identify trends or areas of concern
• Serve as a subject matter expert and train/cross-train employees
• Participate in conversion related activities as needed
• Actively engage in personal development
• Keep abreast of industry trends and regulations
• Ensure compliance of South State Holdings, Inc. Code of Business Conduct and Ethics
• Perform other related job duties and special projects as assigned

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Environment

• This position is located in the office in a cubicle environment
• When working remotely, must have a secure home office environment free from background noise and distractions
• Must have a reliable, private internet connection that is not supplied by use of cellular data
• Travel may be required for training, meetings, etc. as needed