[Hiring] Lead Accountant @New Relic

Role Description

In this role, you will serve as the operational bridge connecting financial strategy with global execution. Operating as the primary liaison between Revenue/Finance leadership and the Accounts Receivable (AR) Operations team, you will drive month-end close acceleration and establish governance across global workflows and projects. You will coordinate the end-to-end transformation in Order-to-Cash (OTC) by embedding AI automation, predictive risk engines, and standardized operations into our daily financial reporting cadence.

What You'll Do

• Global Operational Liaison
  • Project Management: Standardize and accelerate the project timeline, ensuring seamless coordination between cross-functional teams and pushing the projects to closures.
  • SOP Standardization: Document and maintain formal Standard Operating Procedures (SOPs) for all AR workflows, establishing and designing strict human-in-the-loop validation steps to safeguard financial controls.
• AI Automation & Process Innovation
  • E2E AI Transformation: Act as the operational lead for implementing agentic and non-agentic automation.
  • Predictive AI Risk Models: Partner with technical teams to deploy the Predictive Account Risk Engine, utilizing billing and consumption telemetry to automatically prioritize collections outreach.
  • Workforce Scaling: Leverage Intelligent Document Processing (IDP) and automated exception-handling tools to streamline repetitive tasks (such as payment auto-matching in HighRadius), allowing the global operations team to scale efficiently.
• Advanced AR Reporting & Analytics
  • Executive Visibility: Translate complex AR aging, Collections Efficiency Index (CEI), and Days Sales Outstanding (DSO) metrics into high-level liquidity forecasts and risk assessments for leadership. Act as the primary, real-time liaison between the Revenue/Finance leadership team and the AR Operations team to align on data points.

Requirements

• 5+ years of progressive OTC/AR/FP&A experience in SaaS or technology sectors, with hands-on proficiency in NetSuite, BillingPlatform, Zuora, and HighRadius.
• Proven track record of coordinating cross-regional teams, analyzing complex financial data, and building structured variance reports.
• Strong cross-functional collaboration skills across Finance, Sales, and Legal, with experience leading teams through process changes in SOX-compliant environments.

Bonus Points If You Have

• Experience implementing financial process improvements, such as robotic process automation (RPA), auto-match logic, or OCR/Intelligent Document Processing (IDP).
• Familiarity with corporate compliance guardrails for utilizing Generative AI (e.g., Enterprise Gemini, Claude, etc.) in financial workflows, including data security protocols (PII/MNPI masking).

Benefits

• Healthcare, dental, and vision coverage.
• Parental leave and planning.
• Mental health benefits.
• 401(k) plan and match.
• Flex time-off.
• 11 paid holidays.
• Volunteer time-off.
• Other competitive benefits designed to improve the lives of our employees.