[Hiring] Invoice Analyst @Astreya

Role Description

• Daily Queue Management & Intake
  • Review new invoices daily via the SAP and Telecom Expense Management System [TEMS] queues, prioritizing actions based on payment due dates and critical supplier status.
  • Monitor email and the ticketing system for disconnection notices, past-due notifications, and rejected invoices, ensuring tickets are updated at least once weekly.
  • Identify and action invoices requiring immediate attention, such as those associated with disconnection notices, by escalating to Vendor Managers immediately.
• Invoice Validation (SAP)
  • Perform a rigorous "health check" on invoice details, ensuring the invoice number, vendor name, currency, bank account and PO number match internal records.
  • Tax Compliance: Ensure taxes and fees (e.g., GST, PST, USF fees) are separated correctly from PO line items and calculate tax vs. surcharges using internal guidelines.
• Contract Compliance & Line Item Matching (TEMS)
  • Validate invoice line items against contract deliverables in the TEMS.
  • Ensure the billing start date aligns with the service acceptance date; confirm that services are not being billed past their termination date.
  • Update TEMS data by adding billing Circuit IDs (CIDs) and other unique identifiers from the invoice to the corresponding deliverables.
  • Usage Validation: Calculate and validate variable usage charges (e.g., Colocation Power, IP Transit) against rate tables and minimum commit thresholds.
• Issue Resolution
  • Dispute Management: Log discrepancies for Special Process vendors into designated issue trackers for Vendor Managers to resolve.
  • Ticketing: Initiate tickets for missing invoices, payment failures, funding requests, or master data updates (e.g., vendor name changes).
• Financial Maintenance
  • Conduct "Final PO Health Checks" to identify POs trending to run out of funds or those containing unapplied credit notes.
  • Manage the processing of Credit Notes and True-Up invoices, ensuring exchange rates and original invoice references are documented correctly before delegation.
  • Track and validate Late Fees; approve valid fees under $1k USD and delegate higher amounts for review.

Qualifications

• A Bachelor's degree (finance/accounting/other business discipline preferred).
• 4-6+ years experience with payment systems in large multinational companies including accounts payable operations, invoicing procedures, payment terms and accounting techniques.
• Experience with invoice/payment systems like SAP.
• Excellent oral/written communication, interpersonal, and analytical skills.
• Experience interacting with multiple levels within a company.
• Able to work successfully both individually as well as to contribute as a team player.
• Advanced level spreadsheets and basic data analytics, Google Sheets preferred.
• Outstanding organizational, prioritization, and multitasking skills.
• Attention to detail and a sense of urgency.
• Ability to meet deadlines on a consistent basis.
• Self-starter with ability to accept responsibility for projects and see them through to completion.
• An understanding of technical concepts related to data center operations and/or network backbone operations preferred.
• Telecom experience preferred.

Requirements

• Ticketing systems for issue reporting and software/process bug tracking.

Benefits

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only.
• Dental provided through UHC.
• Nationwide Vision provided by UHC.
• Flexible Spending Account for Health & Dependent Care.
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific).
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera.
• Corporate Wellness Program provided by Goomi Group.
• Employee Assistance Program.
• Wellness Days.
• 401k Plan.
• Basic and Supplemental Life Insurance.
• Short Term & Long Term Disability.
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance.
• Tuition Reimbursement (available 6 months after start date, capped).
• Paid Time Off (accrued and prorated, maximum of 120 hours annually).
• Paid Holidays.
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law.