[Hiring] Investor Reporting Associate @Fund Services Group

Role Description

FSG is the opportunity to learn and experience the finance industry for a people-oriented, hard-working, team player. Our unique culture is built by the team and for the team. Our compensation structure provides unlimited upside to our team members. We will teach you all that you need to know to be successful on our team, so we do not generally require any specific degree or work history. We just hope you are as non-traditional and eager to prove yourself as we are!

Your key responsibilities are to deliver white glove service and honor the FSG Principles while:

• Prepare, review, and distribute investor statements, capital account reports, performance reports, tax documents, and investor communications in accordance with established deadlines.
• Validate investor balances, capital activity, performance data, and reporting outputs against fund accounting records; investigate and resolve discrepancies, data exceptions, and reporting issues.
• Maintain investor reporting platforms, portals, and client databases, including data entry, updates, document uploads, access management, and record maintenance.
• Execute daily, weekly, monthly, quarterly, annual, and ad hoc reporting activities accurately and on schedule, supporting established reporting cycles and deliverables.
• Respond to investor inquiries regarding account activity, reporting packages, performance information, document requests, and portal access; support investor onboarding and Partner account maintenance.
• Partner with internal teams to obtain, validate, and reconcile reporting information; document procedures and contribute to process improvements that enhance accuracy, efficiency, and investor experience.

Qualifications

• 0-3 years of work experience, preferably in an organizational capacity related to custodians, private funds, or Registered Investment Advisors.
• Experience with fund administration, investor reporting, and client relationship management systems (e.g., PCS, Salesforce, HazelTree, DTCC, DX, Docusign or similar platforms) is a plus.
• Be a team player with a persistent work ethic.
• Learn all we teach you quickly, comprehensively, and enthusiastically.
• Be exceptional in your organizational, written, and communication skills.
• Have an impeccable attention to detail.
• Be exemplary in prioritization and multi-tasking in a high volume, high speed environment.
• Be proficient in Microsoft Office Suite.

Requirements

• Comprehensive benefits.
• Base salary commensurate with experience and success: The annual base salary range for this position is $45,000 to $60,000.
• Quarterly bonus that offers unlimited potential growth - 1/3 of our profits (no matter how much) are shared with our team in bonuses each quarter.
• We are primarily a remote work company, but some of the training for this role may be best delivered in-person leveraging client sites or local coworking locations. Our clients also ask us to provide on-site support from time-to-time.

Benefits

• You will be successful when you deliver exemplary service to our clients and their investors, fulfill the FSG vision and purpose, and bring success to the entire FSG team.
• We are excited to have you join our team and appreciate your interest in joining us on a journey to success!