[Hiring] Group Insurance Billing Senior Analyst @Accenture

Role Description

The Group Insurance Billing Senior Analyst is responsible for supporting high complexity accounts to ensure service level adherence. This role operates as a highly skilled analyst and subject matter expert to support accounts and the team with the client’s complex accounts. They will be considered a key contact to provide input on complex issues utilizing their Group Insurance experience.

• Support daily workload, identify critical inputs, and alert leads of any issues.
• Solve problems by precedent and reference detailed instructions and procedural documents.
• Collaborate with external and internal clients to execute complex solutions.
• Support the development and management of process documentation and training of other resources.
• Demonstrate leadership and a positive, problem-solving attitude to guide team members.

Qualifications

• Minimum 3 years’ experience in Group Insurance Complex Billing, AR Reconciliation and/or Collections.
• Minimum 3 years’ experience with MS Office to include Excel Reconciliation.

Requirements

• Experience researching, resolving, tracking and following up on financial issues inquiries.
• Direct customer service issue resolution and client interaction experience.
• Strong MS Excel skills including Reporting, Reconciling, Pivot Tables, VLOOKUPS.
• Experienced with client/vendor relationship management.
• Strong written and verbal communication skills.

Benefits

• Medical, dental, vision, life, and long-term disability coverage.
• 401(k) plan.
• Bonus opportunities.
• Paid holidays and paid time off.