[Hiring] Global Travel & Expense Manager @Blackhawk Network

Role Description

The Global Travel & Expense Manager is responsible for the leadership, management, and continuous improvement of the company’s global T&E program. This role owns supplier partnerships, systems administration, travel operations, expense reimbursement processes, audit and compliance, and governance of the global T&E policy. The role partners closely with Finance, Accounting, and senior leadership to deliver a scalable, compliant, and cost-effective travel and expense program that meets the needs of a growing organization. The Global Travel & Expense Manager plays a critical role in driving transformation and cost optimization through system enhancements, data-driven insights, and the expansion of global travel programs, while continuously improving the employee experience.

Responsibilities

• Own the end-to-end global T&E program across all regions, ensuring scalability and consistency as the company expands.
• Expand and standardize the corporate card program globally.
• Manage vendor relationships, including travel providers, expense platforms such as SAP Concur, the TMC, and ERP integration with Microsoft Dynamics 365.
• Manage and develop a team of three direct reports supporting global employees.
• Prepare monthly T&E spend dashboards for leadership.
• Ensure timely and accurate expense submissions and reimbursements.
• Establish clear SLAs and accountability across the team.
• Strengthen policy adherence, reduce non-compliant spend, and resolve policy violations through appropriate escalation and education.
• Drive continuous improvement through automation, data-driven decision-making, and adoption of best practices in shared services.
• Optimize functionality within Concur, including automation, AI auditing, and workflow enhancements.
• Drive system improvements and integrations with D365 to streamline reporting and reduce manual effort.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, Finance, or a related field (or equivalent experience).
• 3+ years of management in Accounting or Finance.
• 5+ years of experience in Travel & Expense, Accounts Payable, or Finance Operations.
• Demonstrated ownership of T&E, corporate card programs, and/or indirect spend governance in a global environment.
• Deep experience with SAP Concur (administration, configuration, auditing).
• Experience working with ERP systems such as Microsoft Dynamics 365 and partnering with IT on system implementations.
• Strong knowledge of T&E policies, compliance, and audit practices.
• Strong analytical and reporting skills (Excel, BI tools, dashboards).
• Familiarity with AI-enabled audit tools and automation preferred.
• Positive, service-oriented attitude with a focus on driving process improvements to increase effectiveness, accuracy, and compliance.
• Demonstrated curiosity and adaptability in emerging technologies, with successful implementation of AI tools to enhance work and improve processes.

Benefits

• Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $82,960.00 to $112,000.00.
• Salary Range for California Residents Only: $106,660.00 to $144,000.00.
• Pay is based on several factors including but not limited to education, work experience, certifications, etc.
• 401k with employer match.
• Medical, dental, and vision insurance.
• 12 paid holidays in the year 2026.
• Sick pay accrual according to state law.
• Parental leave.
• Life insurance.
• Disability insurance.
• Accident and illness insurance.
• Health and dependent care flexible spending accounts.
• Wellness benefits.
• Flexible time off for all full-time employees.