Role Description
Sapiens is seeking a delivery-focused Manager, Pricing Operations to run the day-to-day pricing engine across the business, as a central pillar of our go-to-market growth agenda. Reporting to the Head of Commercial Strategy & Pricing, this role owns the operational running of Sapiensβ pricing function.
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Run the pricing governance workflow end to end, covering intake, SLAs, approvals, and exception tracking, against the standards set by Pricing Strategy.
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Maintain the enterprise price book as the single source of truth across licence, SaaS, services, and consumption-based models.
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Operate and maintain the deal-pricing toolset, including calculators, scenario tools, and CPQ and Salesforce configuration used by Sales and Deal Desk.
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Deliver pricing performance reporting across discounting, win and loss, indexation, and renewal yield on a regular cadence to commercial leadership.
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Lead the adoption of AI-enabled tooling and automation to improve the speed, accuracy, and efficiency of pricing operations.
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Safeguard pricing data quality and process compliance, ensuring the sales organization follows the agreed workflow.
Qualifications
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Six to ten years in pricing operations, revenue operations, deal desk, or commercial operations within enterprise B2B software, including time in SaaS or subscription environments.
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A track record of running pricing or deal operations at scale, with ownership of process, SLAs, and data quality.
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Experience leading or developing others, whether as a line manager or a player-coach guiding analysts.
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Hands-on experience operating deal-pricing tooling, including CPQ and Salesforce, and maintaining a price book or equivalent single source of truth.
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Demonstrated success implementing and enforcing governance processes that the sales organization adopts and follows.
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Strong process and systems fluency, with the appetite to adopt AI-enabled tooling and automation to improve efficiency. Confident in Excel and Salesforce, with SQL an advantage.
Requirements
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Lead and develop a small operations team, line-managing the Pricing Operations Analysts, setting priorities, reviewing outputs, and building capability as the function scales.
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Own the service levels of the pricing function, ensuring deal pricing, approvals, and exceptions are turned around accurately and to agreed timelines.
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Implement and enforce the pricing governance process within deal workflows, partnering with RevOps and Deal Desk.
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Maintain the integrity of the single source of truth for pricing, and ensure outputs reach Sales as usable enablement materials.
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Translate the standards and frameworks set by Pricing Strategy into working process, tooling, and reporting.
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Drive continuous improvement in throughput, automation, and data quality across the pricing operation.
Benefits
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At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment.
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We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative.
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We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.
Company Description
Sapiens is an E-Verified & Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.