[Hiring] Financial Operations Manager @Supporting Strategies

Role Description

Are you an experienced Accounting Manager looking for a rewarding role and aiming to achieve a meaningful work/life balance? Would you be eager to utilize your accounting knowledge and leadership skills while inspiring a remote team of experienced client-facing accountants in a part-time capacity? If so, we may have an opportunity for you.

In this highly impactful, hands-on role, you will utilize your client service management expertise and accounting knowledge to drive a positive client experience. Your extensive management experience and ability to develop a team will help continue to build Supporting Strategies’ reputation as a wonderfully unique place to work.

What you’ll do:

• Demonstrate thorough understanding of professional accounting and bookkeeping practices and support the team in providing exceptional accounting and operational service to our clients.
• Oversee client onboarding process for all assigned client engagements in accordance with defined process.
• Build trusted advisor relationship with client executives by gaining an in-depth understanding of their business needs and objectives to proactively identify issues and provide solutions.
• Implement our technology toolbox as applicable on all client engagements to drive efficiency and client value.
• Partner with members of our Talent Acquisition team and your Managing Director to manage the hiring process for remote accountants assigned to you, including reviewing pre-screened candidates, interviewing, and providing timely feedback.
• Orient and train newly assigned accountants in accordance with Supporting Strategies’ standard process. Provide ongoing coaching to deliver superior outsourced accounting and operational services.
• Review accountants’ work to ensure highest quality of service to Supporting Strategies’ clients.
• Monitor team member performance by reviewing quality of work, adherence to protocols, timeliness of deliverables and adherence to client budgets. Provide coaching and feedback as needed.
• Schedule and lead annual performance reviews in accordance with defined process.
• Serve as a resource to all assigned team members for guidance on client tasks and/or resolution of client issues.
• Balance workflow by aligning client needs with teams’ expertise and capacity in accordance with predetermined budgets. Maintain profit margin for assigned clients and team.

Qualifications

• Must be authorized to work in the U.S.
• A minimum of a bachelor’s degree in Accounting, Finance or related field is required.
• 10+ years of related accounting experience is required.
• A minimum of 4+ years of hands-on management experience including hiring, training, and developing a highly engaged service-oriented team is highly preferred.
• Experience in a multi-client environment.
• Experience working with small to mid-sized business.
• Experience using QuickBooks or similar cloud-based accounting software for/in a professional organization.
• Confidence in learning and embracing new technology to solve issues.
• Willingness to follow established policies and procedures consistently and accurately.
• A passion for and sense of personal satisfaction in delighting clients and helping small businesses succeed.
• Ability to develop strong remote team and client relationships based on trust, accountability, integrity, and sharing of best practices.
• A dedicated distraction free workspace with access to reliable, high-speed internet connection.

Requirements

• Pay Range: $90,000 — $100,000 USD

Benefits

• Supporting Strategies will never seek payment from you or request personal information from you prior to extending a job offer.
• Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat.
• Supporting Strategies is deeply committed to creating a diverse and inclusive workforce.
• A diverse workforce is built upon a culture of inclusion and belonging.
• Supporting Strategies is an Equal Opportunity Employer.