[Hiring] Financial Counselor @Baptist Health South Florida

Role Description

Responsible for follow up to insurance companies and patients in order to obtain payments on services rendered.

Estimated pay range for this position is $21.24 - $25.70 / hour depending on experience.

Qualifications

• Degrees: High School, Cert, GED, Trn, Exper.
• Must operate a 10 key calculator
• Excellent communication skills, both written and verbal, with people of various backgrounds
• Problem solver
• Good math skills
• Three years previous collection experience
• Microsoft experience preferred
• Knowledge and understanding of:
  • Medical terminology
  • Medicare Correct coding initiative
  • Revenue codes
  • DRG guidelines
  • ICD-9, CPT-4, modifiers and HCPCS codes
  • HIPAA regulations
  • On-line verification system (DDE, HDX, Mevsnet)
• Knowledge of components of the UB-04 and CMS 1500 form
• Strong analytical skills
• Attention to detail
• Ability to multi-task and work under pressure while still meeting stringent deadlines
• Focus on departmental goals

Requirements

• Minimum Required Experience: 3 Years

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Company Description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence.

For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.