Role Description
Elevate your career with a company thatβs consistently recognized as one of the Top Workplaces. Weβre on a mission to empower individuals to take control of their financial future, and weβre looking for driven, coachable professionals to join our high-performing sales team.
As a Debt Consultant, you'll be the first point of contact for customers looking for financial solutions, and your sales expertise will play a key role in helping them get back on track!
Responsibilities:
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Consult with clients to assess their finances and determine if debt settlement is a viable option.
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Handle inbound calls while also proactively reaching out to leads provided by the company.
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Educate clients on the debt settlement process, including how it works, potential risks, and benefits.
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Outline debt settlement terms & conditions, including monthly payments and the timeline for resolution.
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Maintain accurate and detailed records of client interactions and agreements within the company's CRM system to ensure accountability and follow-through.
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Meet or exceed monthly sales targets and performance metrics set by the company.
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Ensure adherence to all state and federal laws, as well as company policies related to debt settlement.
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Keep up-to-date with changes in the debt settlement industry, including legal updates and market conditions, to provide informed advice to clients.
Qualifications
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Minimum of 1 year of experience enrolling customers into debt settlement programs.
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Bilingual in English & Spanish.
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2+ years of sales experience in a call center with a proven track record of success.
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Strong work ethic, self-motivation, and a results-driven attitude.
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Minimum of 2 years of experience utilizing a CRM to manage customer interactions and maintain accurate documentation.
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Proficient in Google Workspace, email communication, managing customer inquiries, multitasking, and internet navigation.
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Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively.
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Skilled in managing customer inquiries via phone, email, and chat, with a demonstrated ability to multitask and prioritize in a dynamic environment.
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Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions.
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Must be available to work evenings and/or weekends as required.
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Ability to work in a high-volume, fast-paced environment.
Benefits
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Solid performers can earn between $120,000 and $260,000 annually!
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UNCAPPED Commissions β Top performers consistently earn $20K β $30K+ per month.
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Daily Pay Option β Get paid faster with flexible daily payout access.
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Paid Training β We invest in your success from Day 1.
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Company Events & Perks β Enjoy paid team lunches, exclusive top earner awards dinners, and more.
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Career Growth & Leadership Opportunities β We promote from within.
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Medical, Dental & Vision Insurance β Comprehensive benefits to support your well-being.
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401(k) Retirement Plan β Plan for your future with employer-supported retirement savings.
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Trusted Company β A+ BBB rating, 4.9 stars on Trustpilot, and a strong reputation in the industry.